Senior Manager Talent Acquisition - Customer Success Ecosystem

Intuit • Mountain View, CA

89d • $208,500 - $282,000

About The Position

As members of the People & Places organization, we are stewards of Intuit's greatest strategic asset: our people. Our mission is to drive a high performing organization in a growth-oriented global company. Our vision is to inspire the world's top talent to innovate and make a difference. Intuit's Talent Acquisition team is made up of the best recruiters & sourcers in our industry, and we thrive in a dynamic fast-paced team environment. We are deeply focused on identifying, assessing, hiring, and mobilising talent so that Intuit wins and our employees can do the best work of their lives. As we continue to build our function, we are excited to bring on a Senior Talent Acquisition Manager focused on hiring for our Customer Success Ecosystem. In this highly impactful role, you will lead a team of talented recruiters responsible for ensuring our Customer Success Ecosystem has the talent it needs to provide world class support to our customers. As the leader of this team, you will steward the process of hiring employees across all of the key disciplines in the CS Ecosystem eg. Customer Success Managers, Product Experts, and specialists in designing customer experiences, and will be responsible for creating and executing on the Talent Acquisition Strategy for this group. You will partner with our Chief Customer Success Officer and her leadership team to drive focus on understanding talent needs short and long term, filling key openings, & strategically driving our future oriented talent pipelining efforts.

Requirements

• Proven experience leading and developing a high-performing talent acquisition team of at least 5-10 people in a fast-paced, high-growth commercial organization.
• Experience partnering and influencing a senior executive team.
• Demonstrated ability to influence successfully and achieve goals by partnering across a matrix of peer TA leaders, business leaders, HR partners, HR Centers of Excellence, and external partners.
• Experience supporting go-to-market recruiting is required (sales, marketing, customer success).

Responsibilities

• Drive Strategic Talent Acquisition: Be the strategic advisor to business leaders, developing and executing diverse talent strategies that directly support Intuit's strategic direction, Bold2030 Goals, and core values, particularly Customer Obsession.
• Lead and Develop a High-Performing Team: Manage, lead, and develop a diverse team of recruiters, fostering a culture of shared ownership, inclusion, and continuous improvement.
• Champion a Culture of Excellence and Innovation: Cultivate an inclusive, high-trust environment that encourages constructive debate and calculated risk-taking.
• Operate as One Integrated TA Team: Collaborate effectively with in-country & global peers to ensure seamless end-to-end talent delivery.
• Translate Strategy into Action & Drive Change: Convert strategic vision into actionable, end-to-end change plans.
• Leverage Data and Technology: Generate and synthesize data-driven insights from multiple sources to influence decision-making and build cases for change.
• Embody Intuit Values: Role model and embed Intuit's values and behaviors in all talent processes and people experiences.

Benefits

• Competitive compensation package with a strong pay for performance rewards approach.
• Cash bonus eligibility.
• Equity rewards.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services