Senior Manager, Suite AB Operations

Pfizer • Andover, MA

9d • Onsite

About The Position

Why Patients Need You Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer's mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them. What You Will Achieve The incumbent will be responsible for management of the manufacturing process in a multi-product cGMP facility capable of manufacturing commercial, clinical and development stage of vaccine drug substance. The senior manager of manufacturing operations is responsible for management of all operational personnel working in the facility whose primary focus is on the execution of manufacturing processes, technical assessment of processes including technology transfer, maintaining a culture of compliance, innovation, and continuous improvement within their assigned Asset Group. The senior manager will be expected to coach and guide the people in their group on the following: Current cGMP procedures and expectations Creating and maintaining a culture where adherence to Pfizer Quality and Compliance is non-negotiable Process and technical knowledge to ensure right first time execution of GMP operations Lead troubleshooting activities, provide investigations support, analyze process data, and identify and implement process improvements and a culture of continuous improvement. This is a senior and highly visible position. The ideal candidate will be expected to engage within their own organization as well as peers in other assets and senior site leadership at the site level. How You Will Achieve It Oversight of a production group of 50 people, including a mix of both exempt and non-exempt colleagues Responsible for coaching/mentoring both technical and non-technical staff. Establishes tactical activities for hourly and/or professional staff to support day to day operational goals. Knowledgeable in cGMP operations processes involved in the production of vaccine drug substance, including solution preparation, purification, UF/DF and final product filling Knowledgeable/experienced with DMAIC processes, investigation processes, and automation a plus. Guide people in their group with process and technical knowledge to lead troubleshooting activities, provide investigations support, analyze process data, and identify and implement process improvements and a culture of continuous improvement. Strong understanding of industry knowledge (GMP regulations applicable) and has a developed understanding of business operations. Understanding and exposure to IMEx management system is a plus Actively shares knowledge with others across assets through existing knowledge sharing processes/systems. Across the manufacturing assets, identifies and makes improvements to existing work processes/products. Learns to take appropriate risks and applies ingenuity Working with their staff solve complex problems within area of responsibility and on cross-functional teams outside immediate area of expertise Supports developmental and training opportunities for direct reports. Responsible for coaching/mentoring both technical and non-technical staff. Encourages the participation and perspectives of all team members. Effectively listens to and explains difficult issues to reach shared understanding and building alignment. Builds alignment across manufacturing assets. Regularly interacts with key stakeholders including Supply Chain, Engineering, Quality,Site Technical Services, and Operational Management departments. Decision making autonomy within their direct team. Decision escalated when impact has significant impact on department. Demonstrates effective written and oral communication skills. Ensures timely flow of information to appropriate individuals. Recognizes and helps to manage change that impacts multiple areas/assets.

Requirements

• BA/BS with at least 6 years of experience or MBA/MS with at least 5 years of experience or PhD/JD with at least 1 year of experience or MD/DVM with any years of experience
• People Management experience.
• Effective written and verbal communication skills.
• Strong interpersonal skills and experience working in a team environment across business functions.
• Strong technical report writing, computer and presentation skills.

Nice To Haves

• Previous experience in a cGMP environment and management experience required
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Knowledgeable in cGMP operations processes involved in the production of vaccine drug substance, including solution preparation, purification, UF/DF and final product filling
• Knowledgeable/experienced with DMAIC processes, investigation processes, and automation a plus.
• Strong understanding of industry knowledge (GMP regulations applicable) and has a developed understanding of business operations.
• Understanding and exposure to IMEx management system is a plus

Responsibilities

• Management of the manufacturing process in a multi-product cGMP facility capable of manufacturing commercial, clinical and development stage of vaccine drug substance.
• Management of all operational personnel working in the facility whose primary focus is on the execution of manufacturing processes, technical assessment of processes including technology transfer, maintaining a culture of compliance, innovation, and continuous improvement within their assigned Asset Group.
• Coach and guide the people in their group on Current cGMP procedures and expectations
• Create and maintain a culture where adherence to Pfizer Quality and Compliance is non-negotiable
• Provide process and technical knowledge to ensure right first time execution of GMP operations
• Lead troubleshooting activities, provide investigations support, analyze process data, and identify and implement process improvements and a culture of continuous improvement.
• Oversight of a production group of 50 people, including a mix of both exempt and non-exempt colleagues
• Responsible for coaching/mentoring both technical and non-technical staff.
• Establish tactical activities for hourly and/or professional staff to support day to day operational goals.
• Guide people in their group with process and technical knowledge to lead troubleshooting activities, provide investigations support, analyze process data, and identify and implement process improvements and a culture of continuous improvement.
• Actively shares knowledge with others across assets through existing knowledge sharing processes/systems.
• Across the manufacturing assets, identifies and makes improvements to existing work processes/products.
• Learns to take appropriate risks and applies ingenuity
• Working with their staff solve complex problems within area of responsibility and on cross-functional teams outside immediate area of expertise
• Supports developmental and training opportunities for direct reports.
• Responsible for coaching/mentoring both technical and non-technical staff.
• Encourages the participation and perspectives of all team members.
• Effectively listens to and explains difficult issues to reach shared understanding and building alignment.
• Builds alignment across manufacturing assets.
• Regularly interacts with key stakeholders including Supply Chain, Engineering, Quality,Site Technical Services, and Operational Management departments.
• Decision making autonomy within their direct team.
• Demonstrates effective written and oral communication skills.
• Ensures timely flow of information to appropriate individuals.
• Recognizes and helps to manage change that impacts multiple areas/assets.

Benefits

• participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees