Senior Manager, Student Outreach and Recruitment

Dallas College

94d • $66,900

About The Position

This position assists the Associate Vice Chancellor, Dean, and Associate Dean in the overall administration and daily operations of seven campus locations supporting over 120,000 students in outreach and recruitment, registration ready activities, and enrollment support.

Requirements

• Bachelor’s degree or higher as confirmed by official transcripts.
• 3 - 5 years of experience in a higher education setting.
• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Experience leading or managing major change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making concepts.
• Ability to interpret, understand and apply comprehensive knowledge of innovative technology platforms related to and in support of the holistic student experience.
• General knowledge and experience in working with student success programs.
• Ability to maintain effective communication between students and faculty within the College and external community stakeholders.
• Demonstrated ability to work effectively with students.
• Experience interpreting, articulating, and implementing a variety of regulations, policies, and procedures to ensure compliance with Dallas College, state, and federal requirements.

Nice To Haves

• One (1) year of experience supervising employees.
• One (1) year of experience in operational planning, policy development, and program outcome/needs assessment.
• Master's degree or higher.
• 5 – 7 years of experience in a higher education setting.
• Bilingual or multilingual skills preferred.
• CRM experience (preferably Salesforce).

Responsibilities

• Plans, organizes, and directs processes and procedures related to the day-to-day operational management, leadership, and support for Student Outreach & Recruitment.
• Provides direct supervision and mentorship of staff at multiple campus locations.
• Manages strong working relationships with various internal departments across Dallas College as well as external stakeholders such as area school districts and their leadership, universities, business, and community-based organizations.
• Assists in the planning and execution of departmental event management, strategic enrollment marketing, and translating student development theory and best practices into holistic recruitment strategies.
• Conducts regular review and analysis of Student Outreach & Recruitment initiatives and strategies with research and analytics partners to inform its growth and evolution.
• Develops, assesses, and provides relevant and actionable outcomes to help drive continuous improvement and innovative advancements.
• Provides leadership, administrative direction, and oversight of initiatives in areas including digital technologies, operational efficiency, program quality, resource allocation, data analysis, coordinated dissemination, reporting, and process improvement.
• Maintains a regular and consistent physical presence at all campus locations where the Sr. Manager oversees staff and provides supervision, mentorship, staff development, and support.
• Collaborates with the Division of Student Success to ensure coordinated delivery of services for all Dallas College prospective students.
• Represents Dallas College Outreach and Recruitment with all internal and external constituencies and corresponding events/activities.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• tuition_reimbursement
• paid_holidays
• flexible_scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree