Senior Manager, Strategy

Zoom • San Jose, CA

1d • Remote

About The Position

Zoom is looking for an experienced strategy and business professional to join the Corporate Strategy team. In this high-visibility role, you will drive key elements of Zoom’s go-forward strategy and plans. The role is focused on artificial intelligence (AI), specifically strategy and monetization for vertical-specific AI. This will include Zoom Revenue Accelerator (ZRA), developer and ISV-facing AI offerings, and AI for new roles and industries. This role requires strengths in product strategy, business model development, analytical problem-solving, cross-group collaboration, and executive communication. It is a tremendous opportunity to drive meaningful impact on the company’s growth and delight customers. You will join a talented and diverse team driving Zoom’s corporate strategy, corporate development, venture investments, and strategic business development. The team identifies and executes on the company’s most critical business initiatives with an ownership mindset, quantitative rigor and a culture of collaboration. We operate at the intersection of technology, business strategy, and product innovation, focusing on high-impact opportunities that enhance our market position and growth trajectory.

Requirements

• 8+ years of work experience within or across corporate strategy, strategy consulting, product management, investment banking and corporate development.
• Possess a Bachelor's degree in computer science, engineering, math, business, statistics or economics.
• Have exceptional business judgment using strategic thinking, customer centricity and appreciation for execution / operational excellence.
• Have exceptional numerical fluency, analytical problem-solving skills, and the ability to synthesize data from multiple sources to identify insights and drive high impact decisions.
• Have prior experience using customer, market, and competitive data to create business strategy.
• Connect it with investment initiatives across product and go to market.
• Have depth of experience in AI/ML domain with understanding of LLMs, AI-driven product strategy, and commercialization of applied AI.
• Have excellent communication, leadership skills with the ability to influence at senior levels without authority to drive executive buy-in and alignment.

Nice To Haves

• MBA is strongly preferred.
• 2+ years of product management experience in AI-driven companies, particularly in B2B SaaS or applied machine learning a plus.
• Domain knowledge in collaboration technologies and/or customer experience (CX) solutions is preferred.

Responsibilities

• Developing and overseeing an empirically grounded view of Zoom’s vertical AI opportunity across industries and roles, grounded in market, customer, and competitive insights.
• Identifying market and customer insights that can be translated into business opportunities using both organic and inorganic (M&A) approaches.
• Creating growth strategy for Zoom Revenue Accelerator.
• Collaborating across functions including product, marketing, and sales to co-develop plans, drive cross-org alignment, and ensure buy-in, shared vision, and execution priority.
• Developing product strategy and commercialization approach for Zoom’s developer and ISV facing AI offerings.
• Evaluating and prioritizing new AI powered verticals to serve key roles and industries such as Healthcare and Education.
• Envisioning end to end business and product plays and growth strategies that can delight customers, grow ecosystem vibrancy and drive business results.

Benefits

• As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees