Senior Manager, Strategic Planning & Process Design

True Classic • Los Angeles, CA

70d • $135,000 - $155,000

About The Position

True Classic is looking for a strategic, systems-minded leader to join our Planning & Inventory team as a Senior Manager of Strategic Planning & Process Design. This role is built for someone with a consulting or transformation background who’s ready to design, build, and scale best-in-class planning processes at one of the fastest-growing DTC men’s apparel brands. We’re not looking for a traditional planner — we’re looking for a builder: a problem solver, systems thinker, and process architect who can define the next generation of how True Classic plans inventory, runs S&OP, and drives data-informed decision-making. As operational planning continues to transition to offshore support, this leader will focus on strategy, process design, tool innovation, and cross-functional alignment. This is an exciting opportunity for someone ready to move from consulting into an operational leadership role — where your analytical rigor, structured thinking, and communication skills will directly shape how True Classic scales globally. This is a hybrid role requiring on-site presence 3x/week in our Culver City office.

Requirements

• Bachelor’s degree in Business, Economics, or related field.
• 2+ years of experience in strategy, consulting, or operations roles, and at least 3 years in demand planning, forecasting.
• Proven experience building or transforming processes, not just operating within them.
• Deep comfort with data and systems — expert in Excel/Google Sheets and highly analytical in approach.
• Excellent communicator with the ability to synthesize and present complex ideas clearly.
• Strong understanding of business levers (sales, margin, inventory, cash flow) and how they interact.

Nice To Haves

• Experience in apparel industries or consumer products.
• Exposure to demand planning tools or BI platforms (e.g., Looker, Anaplan, or similar).
• Track record of driving cross-functional alignment in fast-paced, high-growth environments.

Responsibilities

• Reimagine and design the future-state demand planning framework, from forecast creation through buy alignment, integrating business intelligence, technology, and process simplification.
• Architect tools, templates, and data structures to enhance forecast accuracy and speed of decision-making.
• Lead initiatives to automate and offshore repeatable workflows, creating capacity for high-value strategic work.
• Build and operationalize a robust, insight-driven S&OP cadence that connects financial goals, demand signals, and supply constraints.
• Partner cross-functionally with Finance, Merchandising, and Operations to establish alignment on topline targets, inventory strategy, and capacity planning.
• Translate insights into actionable recommendations — driving clarity, accountability, and measurable outcomes.
• Own the development of reporting and visualization frameworks that enable real-time inventory visibility and scenario planning.
• Distill complex data into executive-ready insights that guide investment decisions and mitigate risk.
• Identify structural drivers of forecast variance and recommend improvements through systems, process, or capability enhancements.
• Partner with Tech and BI teams to evaluate, implement, and optimize demand planning and inventory tools.
• Champion automation, AI, standardization, and scalability across planning processes.
• Collaborate on new system integrations (e.g., ERP, planning, and analytics platforms).
• Mentor offshore analysts executing demand, supply, and inventory tasks — fostering a culture of ownership, quality, and continuous improvement.
• Serve as a trusted partner to leadership, influencing decisions through clear communication, data-driven insights, and structured problem-solving.

Benefits

• Salary Range: $135K - $155K
• Unlimited PTO and sick time
• Company-paid medical, dental, and vision insurance
• 100% employee premium coverage
• 65% dependent premium coverage
• $75/month Wellness Stipend
• Free Employee Assistance Program (EAP)
• $75/month Work From Home Stipend
• $75/month Learning & Development Stipend
• $1,000/year True Classic merchandise allowance
• 401(k) plan with 3% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree