Senior Manager, Strategic Partnerships: Fintech

American Express•New York, NY

5h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Team Strategic Partnerships manages and grows the most significant enterprise relationships across American Express. The team is responsible for defining multi-year partnership strategies, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external relationships, (2) support and develop partner strategies that maximize value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation. The Role This Senior Manager will report to the Director, Fintech Partnerships and will help drive growth and strategic enterprise goals across our largest fintech relationships including Adyen, Block, Shopify, and Stripe. Success in this role will require building deep knowledge of the partners and their priorities, comfort working in white space as we look to unlock new sources of value, and the ability to collaborate with colleagues and partners to achieve meaningful, measurable partnership outcomes. This is an excellent opportunity for a self-motivated individual interested in furthering general management and business development skills in an environment where innovation is highly valued and encouraged.

Requirements

Proven ability to collaborate with partners and/or internal teams to deliver against key priorities (business development, negotiations, issue resolution)
Ability to excel in a highly dynamic, fast-paced, and ambiguous space. Highly proactive and comfortable acting with autonomy.
Outstanding communication and influencing skills, with the ability to work with partners across different functions, colleagues at all levels, and partners
Excellent written and verbal communication. Able to take complex ideas/materials and synthesize for executive audiences.
Strong financial and analytical acumen; ability to translate data into insight and excellent attention to detail.
Strong will to win, attention to detail, focus on efficient management, and willingness to roll up your sleeves
Comfort with ambiguity, intellectual curiosity, and ability to structure net-new opportunities.
Bachelors degree required.

Responsibilities

Strategy & Thought Leadership: Support and influence the development of American Express’ overall enterprise strategies with Adyen, Block, Shopify, and Stripe. Guide Enterprise stakeholders as the thought leader on the constantly evolving fintech and commerce landscape, bring insights and critical thinking on market trends and competitive threats. Develop and implement effective strategies to grow the business through new products and partnerships and bring structure to framing complex issues.
Relationship Management: Cultivate relationships and establish new partnerships across the fintech ecosystem for payments and e-commerce initiatives and act as a primary point of contact for the enterprise.
External Intelligence: Establish yourself as an expert in the partners’ businesses and serve as a single point of partner insight within American Express as well as building knowledge of market and competitive trends.
Issue Resolution: Work closely with internal partners to address partner issues; ensure closure of key issues.
Cross-Functional Collaboration: Build excellent relationships with a range of stakeholders across Amex who are critical to the success of the partnerships and work closely with them to meet partnership and business objectives.
Project Management: Maintain a consistent pulse and overview of initiatives and discussions with the partner across the enterprise and track progress against completion and intervene to course correct when initiatives are off track.
Negotiation & New Business Development: Support major enterprise negotiations and new business development opportunities from ideation, business case development, and execution, in close partnership with key internal stakeholders.
Culture & Leadership: support SP’s broader culture of growth, accountability, and retention.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities