Senior Manager, Strategic Account Management - School, Office, Arts & Crafts

Walmart•Bentonville, AR

3d•$90,000 - $234,000

About The Position

This Senior Manager would include AOP accountability and executional oversight of both School, Office (D3) and Arts & Crafts (D19). This associate would serve as a… Thought partner to the Director, guiding category/BoB strategy and performance management for D3 + D19. Dual-L1 advocate, securing enablement resources with cross‑functional partners and favorable outcomes with business-critical sellers. Dual-L1 executive-facing representative, standing in for the Director with key deliverables and live forums, as needed. Senior operator, tactical execution supervisor and roadblock escalation layer between the GAM/SAMs and Director. People manager to ~2 GAM/SAM associates. ~10-seller book of business owner with a high-leadership-visibility focus on National Brands and net newness. Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager, you will be responsible for driving strategy and delivering growth in strategic priority categories. You'll partner with senior executives and leaders across the organization to deliver on the strategy while managing Strategic Account Managers working with them to build their accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you! This role would be on the Marketplace team. It requires someone who is comfortable working with all levels and teams within the organization, including executive leadership. Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical. You'll sweep us off our feet if You are seller obsessed and relationship driven. Youre a visionary always looking for ways to distinguish from the competition. You thrive in constantly evolving, fast-paced, dynamic environments. Youre results-oriented with a proven track record of leadership and taking ownership to produce exceptional results. You build trust quickly and lead by influence with the ability to translate to varied audiences. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You are creative and resilient always looking for new ways to approach problems and drive business performance. You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.

Requirements

Experience managing a team is a must.
Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.

Nice To Haves

7+ years experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area.
E-Commerce experience strongly preferred.
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Strong negotiation, interpersonal and influential skills.
Detail and results-oriented with sense of urgency.

Responsibilities

Developing an assortment strategy and management for a specific category or department; follows processes and procedures for managing assortment quality; assists with the development of lists of assortment needs for a department or category; develops plans to address needs; records information used to assess assortment performance and opportunities.
Overseeing business performance: Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P;L levers including gross merchandise value (GMV) and contribution profit.
Being a trusted advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a one team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance. Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.
Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
Building a team: Managing a team of strategic account manager(s); developing their skills and acting as a mentor.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.