Senior Manager, State Product (NJ, CT, NY) - Remote

CSAA Insurance Group, a AAA Insurer • Washington, DC

3d • $160,155 - $213,550 • Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Senior Manager, State Product (NJ, CT, NY) - Remote! Your Role: The Senior Manager, State Product plays a key role in driving profitable growth and stability across multiple states. The role leads cross-functional teams, builds strong partnerships, and is responsible for the Personal Lines P&L for a defined region (NY, CT, NJ). This position calls for a strategic, collaborative leader who can navigate complexity, strengthen relationships, and drive growth through data-informed, people-centered decision-making, supported by strong insurance and business expertise.

Requirements

• BA/BS or equivalent combination of education and experience
• 10+ years of related work experience with typically 5+ years managing personal lines insurance products and pricing in varied and complex markets in the P&C insurance industry
• 5+ years managing people
• 3+ years of experience leading product management teams (or other related functions)
• People leadership and actively shaping company culture
• Demonstrated track record of using data to inspire action
• Product management experience for medium to large business accounts
• Strong business knowledge and consultative, results-focused approach
• Excellent analytical, interpersonal, and communication skills
• Solid knowledge of P&C insurance products, pricing, and product management
• Ability to drive collaboration and teamwork across functions
• Expert negotiation and influencing skills
• Advanced research, statistical, and analytical skills
• Knowledge of change management concepts and practices

Nice To Haves

• MBA strongly preferred
• CPCU certification
• Actuarial designation (ACAS, FCAS)
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Responsibilities

• Strategically lead territory, including steering a portfolio, aligning teams, and making decisions that impact markets (this includes partnering cross functionally to manage the levers that impact business results ex: pricing, underwriting, and distribution strategy).
• Lead a team of professionals that's empowered and accountable for anticipating needs and providing accurate and timely information
• Drive strategy and advocate for state-specific needs, demonstrating a deep understanding of compliance and CSAA and Club objectives
• Develop and implement strategies to achieve personal lines budgets and serve membership needs
• Develop budget and create strategies to achieve it, demonstrating strong business knowledge and understanding
• Be the voice of results and use data to inspire others to take action in support of profitable growth
• Build and maintain productive relationships with key partners including internal teams, distribution partners, and regulatory bodies. This includes establishing credibility, exerting influence, and using data to inspire action.
• Partner cross-functionally to deliver competitive products and launch new ones, playing a key role in product lifecycle strategy
• Support mutually beneficial, productive distribution partner relationships, including a productive product feedback loop
• Proactively build relationships with DOIs to ensure successful product filings
• Understand rate changes, loss trends, and regulatory shifts. Stay informed about emerging industry shifts and regulatory developments

Benefits

• We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!
• Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices.
• Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
• Recognition
• Career Growth
• Flexible Workplace
• Inclusion and Belonging
• Sustainability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees