Senior Manager, Solutions Management

Profit Recovery PartnersSanta Ana, CA
5h$94,700 - $155,000Onsite

About The Position

A Senior Manager in Solutions Management is responsible for all aspects of client account management; including the management of implemented client savings programs and identifying new and creative ways for PRP clients to save additional dollars. Collaboration across departments and with PRP leadership is a critical element of this position. Building relationships with clients’ C-level leadership and key stakeholders is a necessity for success in this position. Objection handling and the ability to resolve complex situations is required. This is a leadership position so management, training and development of team members is a key responsibility in this role.

Requirements

  • Bachelor's degree in Business, Finance or related field
  • 7+ years of relevant experience in consulting or a related field
  • 3+ years of management/supervisory experience
  • Excellent verbal and written skills
  • Excellent quantitative and qualitative skills
  • Experienced in Microsoft Office Suite, especially Excel and data analysis
  • Upselling ability with a track record of working with C-level clients, ability to handle objections
  • Attention to detail
  • Ability to lead others to complete complex projects on time
  • High degree of urgency

Responsibilities

  • Alongside Director, manage and own book of business in meeting or exceeding client objectives
  • Partnering with clients at the C-level in meeting service levels in compliance with service agreement
  • Leveraging data analysis skills and expertise to optimize client operations and reduce G&A expenses, expanding scope into new expense areas.
  • Identifying, analyzing, and interpret trends or patterns in complex data sets, identifying patterns and relationships across client spend in consulting clients on best spend practices
  • Proactively anticipating client issues, consulting and recommending solutions for client success; identifying, tracking, managing, and resolving client issues throughout engagement
  • Work cross-functionally with internal teams to ensure ongoing savings analysis calculations amid implementation and vendor negotiations.
  • Managing 2-4 direct reports, mentoring and fostering personal as well as professional growth; project management across internal departments in ensuring client deliverables are met
  • Other duties as assigned

Benefits

  • Full medical, dental, and vision coverage
  • Optional pet insurance
  • Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
  • $200/month waived medical benefit for employees who opt out of our health plans
  • Cell phone stipend for applicable roles
  • Financial Wellness: 401(k) plan with company match
  • Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
  • Strong Foundation: Over 28 years of consistent growth and success
  • Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
  • Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
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