Senior Manager Solutions Development

CBIZ, Inc.Cleveland, OH
42dHybrid

About The Position

The Senior Manager of Solutions Development is an experienced product and solution development specialist responsible for driving the development, positioning, and launch of innovative services and solutions that address the complex needs of middle-market clients across accounting, tax, advisory, benefits, insurance, and technology services. This role leverages deep professional services knowledge and project management expertise to collaborate with subject matter experts, develop market-ready offerings, position solutions effectively in appropriate market segments, support go-to-market and cross-serving strategies, and facilitate solution learning across the organization.

Requirements

  • Bachelor's degree
  • 7 years experience in public accounting or related field
  • 5 years supervisory
  • Must have and preserve required licenses
  • Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Proficient use of applicable technology
  • Must be able to travel based on business needs

Nice To Haves

  • Bachelor's degree in business, accounting, finance, consulting, insurance, marketing, or related field; advanced degree preferred.
  • 7+ years of progressive experience in product development, solution management, or service innovation-ideally within the accounting, consulting, or insurance industries.
  • 5 years of experience supervising or managing complex projects and leading cross-functional teams.
  • Strong understanding of the middle-market landscape and the professional services sector.
  • Exceptional writing skills, with the ability to create clear, compelling, and persuasive solution positioning decks, marketing briefs, and business documentation.
  • Excellent communication, facilitation, and presentation skills.
  • Proven ability to analyze market data, client insights, and business metrics to drive decisions.
  • Experience in developing training materials and delivering solution enablement programs.
  • Collaborative leadership style with ability to influence, inspire, and drive results in a matrixed environment.
  • Familiarity with modern technology platforms, automation, and analytics tools

Responsibilities

  • Lead the end-to-end process for new solution development, from ideation and definition through launch and ongoing improvement.
  • Collaborate with internal subject matter experts and service line leaders to identify market trends, client needs, and opportunities for innovative solutions.
  • Develop and refine go-to-market strategies, including value proposition, market positioning, pricing, and competitive differentiation for new and existing solutions.
  • Drive cross-selling and cross-serving initiatives to maximize client value and firm growth; work closely with marketing and sales teams to promote integrated solutions.
  • Facilitate solution training and enablement for client-facing teams, ensuring robust understanding and consistent messaging.
  • Manage the CBIZ Solutions App ― the proprietary internal learning tool designed to educate colleagues on enterprise-wide solutions and how to position new solutions/ideas with clients and prospects ― and lead the write-up of new solutions.
  • Be an expert in middle-market financial and HR buyer personas in order to inform overall solution development and messaging constructs that appeal to these demographics.
  • Apply strong project management methodologies to manage timelines, resources, deliverables, and risks for multiple simultaneous projects.
  • Monitor solution performance, client feedback, and market dynamics to inform solutions development, continuous improvement, and lifecycle management ― with analysis and reporting on revenue impact.
  • Prepare and present business cases and solution roadmaps to executive leadership for approval and resource allocation.
  • Support the integration of technology, automation, and data analytics into new solutions.
  • Serve as an internal champion for a solutions-driven mindset, fostering collaboration and innovation across service lines.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

5,001-10,000 employees

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