Senior Manager, Solutions Design

DSV•Tallahassee, FL

21h•$150,000 - $170,000•Remote

About The Position

The purpose of this role is to support the America Region Solution Design Team in achieving organic and new sales growth targets within focus markets, verticals and products. The ideal candidate will use their engineering, communication and analytical skills to lead the development of innovative, effective and compelling supply chain solutions that differentiate DSV’s supply chain solutions design and execution capabilities to external and internal customers. The Senior Manager Solutions Design position will consistently play a lead role in working directly with potential and current customers while also leading cross-functional groups within the organization in support of various internal and external supply chain solution initiatives. This position will consistently lead scoping efforts, data analysis, new operational designs, costing, pricing, layouts, proposal development as well as internal and external customer presentations. This position will also play a role, as needed, in supporting new business implementations and continuous improvement projects for existing operations. This role can be based virtual / remote within the United States or at a DSV location Aurora, IL; Port Reading, NJ; Lancaster, TX; Fontana, CA Other responsibilities associated with this role include playing a key part in establishing and managing timelines and task ownership within the Request for Proposal response process as well as helping to facilitate on-time delivery and completeness of each team member assignment. This role requires leadership in developing innovative supply chain solutions and internal solutions team tools and processes. The Senior Manager of Solutions will successfully lead multiple projects simultaneously. The Senior Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineers and Solutions Engineer positions. This role has the potential of taking on direct report responsibilities.

Requirements

Bachelor degree required, preferably in engineering
7+ years working in contract logistics warehousing and/or manufacturing support solutions design within the third-party logistics industry preferred but similar experience in operational design and implementation outside of the third-party logistics industry is acceptable.
Solutions design and/or operations management experience in the Hi-Tech, Auto, Industrial, Healthcare, Retail and/or FMCG verticals.
Thorough understanding of Warehouse Operations, Data Mining/Data Analysis, P&L analysis, Return Calculations and Pricing Strategies.
Strong commercial accumen with direct experience in devlopment a wide variety of pricing structures including but not limited to fixed / variable, fully variable and cost – plus. Ideal candidate will possess a strong understanding of market competitive pricing
Excellent computer software skills in Microsoft Excel, Word, PowerPoint, VISIO required.
English (reading, writing, verbal)
Excellent communication and presentation skills (written and verbal)
Ability to communicate with all levels of the organization and to build strong rapport and credibility both internally and externally.
Strong analytical skills required.
Strong leadership skills required.
Must be a self-starter with a positive attitude to overcome problems quickly and effectively and be able to work without detailed supervision.
Understands the company's competitive strengths. Effectively considers appropriate external factors (relating to consumers, customers, competitors etc.) in developing content for proposal responses and presentations.
Willing to work evenings and weekends as needed.
Performs other duties as assigned.
Support overall stabilization objectives within the operations support team.
Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds.
Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.
Must be able to travel by plane and/or automobile.

Nice To Haves

Operations management and/or implementation management experience is a plus .
Experience with AutoCAD, Power Query/Power Sheets, simulation software and/or network modeling software is a plus.
Previous experience at consulting companies with a supply chain focus or in the third-party logistics industry is a plus.
Strives for results. Discovers, meets and strives to exceed the needs of customers (external, internal and team members).

Responsibilities

Lead multiple large-scale operational solutions design projects simultaneously.
Ensure that all projects are delivered on time.
Ensure full compliance to the DSV Solution Design and Rules of Engagement process at all times.
Lead direct interface with customers through all phases of solution design and as needed, implementation planning.
Lead analysis of customer Request for Proposal information and data including identifying critical gaps and developing effective assumptions where required.
Ability to deal effectively with ambiguous situations and interpret customer information and data.
Leads operational design for new business including data needs assessment and collection, facility layouts, process design, staff planning, equipment specification, budgeting, pricing, assumptions documentation and proposal development.
Accountable for accuracy and content of the Solution Design response
Lead interface between internal functional groups throughout new business proposal development process ensuring effective communication and awareness across all internal and external stakeholders.
Develop and lead internal and external customer presentations demonstrating solution approach and company capabilities.
Project Management and/or engineering support for new business implementations or operational enhancements as required.
Keeps abreast of relevant supply chain industry information, handling and storage equipment innovations, supply chain technology and operational best practices to drive innovation.
Keeps abreast of current DSV customer base and operating solutions for use in developing new solutions.
Shares relevant industry information, design best practice and innovative ideas with members of Solution team.