Senior Manager, Software Engineering

IonQ

6d•Remote

About The Position

We are seeking a senior software engineering manager to lead and grow our System Operations Software team, which builds and maintains software for our quantum systems. In this role, you’ll provide capabilities to improve customer experience and reduce operational toil. You’ll work closely with other software engineers, physicists, hardware engineers, and product managers to collectively solve systemic problems and improve system uptime and performance. The ideal candidate will have experience leading or contributing to multiple simultaneous initiatives, balancing activities with a keen eye for prioritization to maximize impact. You’ll be able to balance technical expertise with strong business judgment to make effective technology choices with lasting impact. You’ll strive for simplicity while demonstrating significant creativity and incisive judgment. You’ll enjoy learning technical topics, collaborating across multiple business streams, and playing a key role in helping us reach the next horizon in secure quantum computing.

Requirements

Bachelor’s degree in Computer Science, Physics, or related field, or equivalent practical experience
13+ years of professional experience or an equivalent combination of education and experience
6+ years of hands-on technical leadership and people management experience
Experience with Kubernetes and containerization; strong understanding of container orchestration, microservices architecture, and cloud-native principles
Experience with data engineering and data architecture
Strong expertise in virtual machines, Linux/UNIX systems, kernels, and networking
Demonstrable experience with Site Reliability Engineering practices such as SLOs, observability practices, Learning From Incidents/root cause analysis culture, and automation to eliminate toil
Knowledge of team management best practices and demonstrated experience building and scaling effective teams that drive a high-performance, high-trust culture in a distributed work environment
Sound project management, strong analytical skills, and the ability to establish meaningful metrics that help drive a high return on investment
Customer focused mindset and the ability to establish and maintain effective relationships with internal and external partners

Nice To Haves

MS or PhD in Computer Science, Physics, Quantum Information Science, or a related degree
10+ years of technical leadership and people management experience
3+ years of managing distributed teams
Contributions to large open source projects
Past experience delivering and scaling a computation-as-a-service platform
Familiarity with Google Kubernetes Engine
A background in quantum computing and/or quantum information science

Responsibilities

Foster your team’s culture and build a high-trust team by promoting transparency, accountability, ownership, and psychological safety
Hire, develop, and retain talent
Demonstrate strong leadership and mentorship skills to foster a high-performing, innovative team environment that supports growth and retention
Provide technical guidance to your team of software engineers and SREs to help build robust, well-engineered, and scalable software solutions
Drive functional and technical delivery of key team and org-wide programs/initiatives
Work collaboratively with cross-functional and senior management to influence and align on department-level goals and objectives
Develop, implement, and iterate on processes, frameworks, and practices to achieve goals with well-defined success criteria
Create widely circulated plans that drive consistency, clarity, and best practices, and build alignment across teams
Reduce ambiguity by establishing a clear guiding strategy and goals that align with business priorities