Senior Manager, Software Engineering - 3P Search Team

Salesforce•Atlanta, GA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The 3P Search team is at the forefront of a strategic initiative to transform enterprise knowledge retrieval and collaboration. Our core mission is to establish Slack as the singular gateway to a company's collective knowledge by providing a unified, AI-powered search experience. We are responsible for building the cutting-edge Enterprise Search feature, ensuring users can find anything—from conversations in Slack to data within connected third-party applications—all from a single, intuitive search bar. As a central pillar driving this intelligence initiative, we play a pivotal role in ensuring that critical data and insights from platforms like Salesforce, Google Drive, Jira, and GitHub are instantly and intelligently searchable. Our work establishes Slack’s search bar as the primary interface for leveraging the power of structured data and our emerging Agentic AI experience. We are a team of product engineers who deeply care about the user experience. We are seeking product-driven backend engineers with strong intuition and experience who build systems and design APIs with the end user in mind. The Opportunity As an Engineering Manager, you will be instrumental in leading, mentoring, and scaling the engineering team that designs, builds, and owns the systems and APIs that directly shape Slack's product experience. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative leader who understands that simplicity and reliability are carefully calculated aspects of system design, this is the role for you.

Requirements

A related technical degree (e.g., Computer Science, Engineering, etc.) is required.
10+ years of professional software engineering experience with 3+ years in engineering management roles.
Leadership Experience: Demonstrated ability to lead, mentor, and develop high-performing engineering teams, with experience managing engineers at various levels.
Technical Architecture: Strong ability to contribute to technical architecture discussions, drive critical technical decisions, and provide technical guidance to your team.
Engineering Excellence: Track record of establishing and maintaining high standards for code quality, system reliability, and engineering processes.
Strong Communication and Leadership Skills: Excellent ability to communicate complex technical concepts to both technical and non-technical stakeholders, including executives, product managers, and designers. Experience presenting to leadership and managing stakeholder relationships.
Hiring and Team Building: Experience recruiting, interviewing, and building diverse, high-performing engineering teams.
Navigating Constraints: You can contemplate several, and often conflicting, constraints and make rapid decisions. You can anticipate future technical needs for the product and craft plans to realize them.

Responsibilities

Team Leadership and Development: Lead and mentor a team of talented engineers, providing technical guidance, career development, and fostering a culture of engineering excellence and continuous learning.
Strategic Planning and Execution: Collaborate closely with Product Managers, Designers, and Engineering Leadership to define technical roadmaps, prioritize initiatives, and ensure successful delivery of high-impact features for our large and growing user base.
Cross-functional Collaboration: Partner with Product, Design, and other engineering teams to brainstorm, conceptualize, and deliver new features that have significant, measurable impact on the business and user experience.
Technical Excellence: Drive engineering best practices, code quality standards, and architectural decisions while ensuring systems are scalable, reliable, and maintainable.
Operational Leadership: Oversee system ownership responsibilities, defining long-term health and roadmap for team features and core systems while improving surrounding integration systems.
People Management: Conduct performance reviews, manage team capacity and resource allocation, participate in hiring decisions, and create an environment where engineers can do their best work.
Process Improvement: Drive improvements in engineering standards, tooling, and processes across the team while fostering a culture of operational excellence.