Senior Manager, Software Engineering - Agentic Care

Spring Health•San Francisco, CA

10d•$207,000 - $233,000•Hybrid

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Engineering, Care Delivery, you will build and lead a new team that delivers agentic AI experiences that make the care journey adaptive, and accessible for everyone - empowering both patients and providers. You’ll partner with product, design, clinical leaders, data science, and AI/ML platform teams to create safe, measurable, and delightful end-to-end care experiences. In this high-visibility role you’ll shape the technical strategy, define the roadmap, and drive execution to transform mental healthcare with responsible, production-grade AI. Please note that this is a hybrid role based in San Francisco. Candidates are expected to be in office 2-3 days a week.

Requirements

Passion for mental health and building products that materially improve clinical outcomes and access to care.
Experience with the AI product lifecycle: context engineering, function/tool calling, RAG pipelines, safety/guardrails, evals.
2+ years of experience managing and leading a high-output engineering team building user-facing products.
6+ years of experience building and scaling systems as an individual contributor.
Organizational leadership experience, including collaborating with executive leadership.
Excellent communication skills, both verbal and written.
Proven success mentoring teams of senior engineers over multi-quarter or multi-year projects.
Strong commitment to understanding and advocating for users’ needs, crafting exceptional product experiences.

Nice To Haves

Track record building and managing teams that shipped 0→1 AI-powered products (LLM apps, agents, copilots) in production.
Experience in high-growth startup environments.
Healthcare/clinical tech experience, building user-facing products that focus on evidence-based solutions.
Adept at prioritizing business objectives, creating new areas of investment, anticipating risks, and providing deep technical expertise.
Experience leading distributed teams across time zones.

Responsibilities

Build and lead a zero-to-one team of full-stack and Applied AI engineers to ship member- and provider-facing agentic experiences.
Collaborate closely with product, design, clinical experts and AI platform teams to define and drive the technical vision and roadmap for Agentic Care.
Recruit, onboard, and mentor engineers; foster a mission-driven culture centered on velocity, ownership, and high safety/quality bars for AI features.
Develop your team through regular one-on-ones, mentorship, and constructive feedback.
Ensure operational excellence: SLOs/SLIs, on-call and incident management, observability, tech debt management, and developer experience.
Drive execution across teams and organizations, aligning initiatives with broader clinical and strategic priorities.

Benefits

Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
Employer sponsored 401(k) match of up to 2%
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

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