Senior Manager, Software Engineer (Velocity Black)

Capital One•New York, NY

About The Position

Senior Manager, Software Engineer (Velocity Black) Capital One's Digital Commerce & Innovation organization is seeking a Software Engineer, People Leader , at the Senior Manage r level with a passion for building and growing full stack applications to join its Velocity Black by Capital One team. As a candidate for this role, you’re able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love.

Requirements

Bachelor’s Degree
At least 6 years of experience in software engineering (Internship experience does not apply)
At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
At least 4 years of people management experience

Nice To Haves

3+ years of experience in one or both of the following: Python, Typescript
7+ years of experience in software development
2+ years of experience in Agile practices and landing AI use cases in production
3+ years of experience with AWS
Familiarity with AI tools (Retrieval Augment Generation (RAG), Vector databases, Prompt engineering, LangChain, Llama, EMP, Sandbox, Haystack)
Successful in-market implementation of UI/UX frontend development using React
Familiarity with Data and Feature Pipelines
Familiarity with Node, React
Master’s Degree

Responsibilities

Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
Design, build and deliver meaningful consumer products powered by the latest technology with a focus bringing cohesiveness and development to features for for web and mobile
Need to wear the ‘Product hat’ with deep empathy for the customer
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One
Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
Lead the craftsmanship, availability, resilience, and scalability of our solutions