Senior Manager, Software Engineer, Cust. Operational Excellence

Coca-Cola • Atlanta, GA

3d

About The Position

The Senior Manager, Software Engineer is a senior individual contributor accountable for designing, building, and sustaining production-grade software solutions that support Customer and Commercial product teams operating under a modern Product Operating Model. This role is deeply hands-on. The Senior Manager is expected to write, review, and maintain code, shape technical direction, and deliver complex capabilities end-to-end. The role acts as a technical multiplier, raising engineering quality, delivery speed, and system resilience—without formal people management responsibility. Core Accountabilities Product Model & Discovery Partnership Partner closely with Product Managers, Designers, and Tech Leads to co-own product outcomes, not just implementation details. Participate in discovery to assess feasibility, reduce risk early, and shape solution approaches before commitments are made. Translate customer and business problems into clear technical designs and executable solutions. Software Architecture & Technical Design Design and evolve scalable, maintainable software architectures aligned to Customer and Commercial domains. Make explicit trade-offs across performance, reliability, security, cost, and time-to-market. Ensure designs support testability, observability, and long-term sustainability. Provide architectural guidance through design reviews, reference implementations, and standards. Hands-On Software Delivery Build, extend, and maintain production software across services, APIs, and platforms. Lead complex engineering initiatives through direct contribution, not delegation. Ensure high standards for code quality, automated testing, and documentation. Reduce technical debt through thoughtful refactoring and simplification. Automation & Engineering Excellence Design and implement automation-first approaches across testing, deployment, and operational workflows. Ensure software is delivered with strong automated test coverage and integrated CI/CD pipelines. Improve developer experience by reducing friction and manual steps in the delivery lifecycle. Use metrics to continuously improve throughput, reliability, and quality. Individual Contributor Technical Leadership Act as a go to technical authority for complex problems and critical systems. Influence technical direction across teams through expertise and credibility. Mentor senior engineers and Tech Leads through coaching and collaboration (without direct management). Set the technical bar for craftsmanship, reliability, and operational ownership. Business Partnership & Communication Serve as a trusted technical partner to Product and business stakeholders. Communicate technical decisions, trade-offs, and risks in clear business-relevant terms. Proactively surface constraints and dependencies early to avoid late surprises. Support external partner or customer discussions as a technical authority when needed. Software Engineering Expertise Demonstrate deep hands-on experience building and operating software through full stack development and Salesforce platforms. Design cloud-native solutions leveraging Azure services and platform capabilities. Apply secure by design principles using Azure identity, access, and security controls. Ensure solutions are observable, resilient, and cost-effective in Azure environments. Stay current on modern platform evolution and evaluate new capabilities for real business value.

Requirements

• Bachelor’s degree in Computer Science , Engineering, or equivalent experience.
• 8–12+ years of hands-on software engineering experience.
• Proven impact as a senior individual contributor on complex systems.
• Deep expertise in modern software development, automation, and cloud-native architectures .
• Strong understanding of CI/CD, testing strategies, and operational excellence.
• Ability to communicate complex technical concepts in business terms.

Responsibilities

• Partner closely with Product Managers, Designers, and Tech Leads to co-own product outcomes, not just implementation details.
• Participate in discovery to assess feasibility, reduce risk early, and shape solution approaches before commitments are made.
• Translate customer and business problems into clear technical designs and executable solutions.
• Design and evolve scalable, maintainable software architectures aligned to Customer and Commercial domains.
• Make explicit trade-offs across performance, reliability, security, cost, and time-to-market.
• Ensure designs support testability, observability, and long-term sustainability.
• Provide architectural guidance through design reviews, reference implementations, and standards.
• Build, extend, and maintain production software across services, APIs, and platforms.
• Lead complex engineering initiatives through direct contribution, not delegation.
• Ensure high standards for code quality, automated testing, and documentation.
• Reduce technical debt through thoughtful refactoring and simplification.
• Design and implement automation-first approaches across testing, deployment, and operational workflows.
• Ensure software is delivered with strong automated test coverage and integrated CI/CD pipelines.
• Improve developer experience by reducing friction and manual steps in the delivery lifecycle.
• Use metrics to continuously improve throughput, reliability, and quality.
• Act as a go to technical authority for complex problems and critical systems.
• Influence technical direction across teams through expertise and credibility.
• Mentor senior engineers and Tech Leads through coaching and collaboration (without direct management).
• Set the technical bar for craftsmanship, reliability, and operational ownership.
• Serve as a trusted technical partner to Product and business stakeholders.
• Communicate technical decisions, trade-offs, and risks in clear business-relevant terms.
• Proactively surface constraints and dependencies early to avoid late surprises.
• Support external partner or customer discussions as a technical authority when needed.
• Demonstrate deep hands-on experience building and operating software through full stack development and Salesforce platforms.
• Design cloud-native solutions leveraging Azure services and platform capabilities.
• Apply secure by design principles using Azure identity, access, and security controls.
• Ensure solutions are observable, resilient, and cost-effective in Azure environments.
• Stay current on modern platform evolution and evaluate new capabilities for real business value.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level