Senior Manager, SEO

Brainlabs

7h•$70,000 - $98,000

About The Position

We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what’s our formula? Superteams of Brainlabbers, fueled by data and enabled by technology. Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture. As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code. This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together. You can read The Brainlabs Culture Code in full here. We’re looking for a Senior Manager, SEO to work with your team to ensure that clients maintain a strong presence in audiences’ online searches! Brainlabs is culture-first. You’ve probably heard other companies describe themselves as people, clients, or profit first – but we see people, clients and profit as the building blocks of our ecosystem. Culture powers all three and we know that when the ecosystem is balanced, we all win! That's why the culture we cultivate is a culture of winning together. To learn more about what it’s like to be a Brainlabber, check out our culture code.

Requirements

Minimum of 3-years hands-on experience managing SEO campaigns for a variety of clients with monthly management fees greater than ten-thousand dollars a month
Minimum of 2-years client-facing experience
Experience with listing optimization management at-scale
Previous experience with industry standard SEO tools such as: Screaming Frog, DeepCrawl, Moz, Ahrefs, SEMRush, Majestic, STAT, and BrightEdge
Experience with creating client strategy, communication, management, and proactive account performance troubleshooting
Previous agency experience
Previous people management experience
Proven organizational, project, and time management skills
Excellent communication and presentation skills, both written and verbally, with the ability to provide actionable insights for all levels of an organization
Possess keen critical thinking and analytical skills
Proven skills with Microsoft Office and/or Google Business Apps, especially Excel or Google Sheets

Responsibilities

Client Lead on 3-7 accounts, and effective leader on multi-channel accounts at the operational level
Lead client meetings to understand a client’s ever-evolving goals, resources, and capabilities.
Recommend and execute SEO strategies aligned with the client’s big picture needs and capabilities, such as prioritizing recommendations that take into consideration a client’s ability to execute them
Conduct SEO audits and data analysis with team to advise roadmapping process
Lead team to effectively see through SEO action items
Proactively address client performance and/or relationship issues directly with the client, while keeping Group Account Director (GAD) apprised of issues and solutions
Communicate project vision to client stakeholders at any level of seniority, and capable of finding a plausible response to any client challenge for themselves or in support of their colleagues
Strong project management (external/internal): can be well trusted to follow scope, manage requests, prioritize projects, ensure QA of work, meet deadlines, etc.
Accountable for client meeting success, and leads meeting preparation for team
Provides strategic guidance to team members
Prioritize and respond to client emails/calls in a timely manner
Measured on client retention, growth, and client satisfaction for clients under management
Manage up to 2 direct reports and mentor indirect mentees utilizing a strengths-based coaching approach
Models strong leadership including alignment to company priorities and philosophies, effective stress and emotion self-management, as well as a positive and patient demeanor with the team
Support, mentor, and delegate work to the account team to prepare them to lead client accounts, including communication, calls, meetings, and emails.
Shares knowledge through developing, improving, and delivering internal training or via external marketing channels (such as public speaking, blog writing, et cetera)
Cultivates an atmosphere that embraces diversity and inclusion within the team and agency
Actively participate in wider company initiatives including, but not limited to new business pitches and internal marketing efforts