Senior Manager, SC Programs

GXO Logistics • Irving, TX

107d

About The Position

At GXO Logistics, we believe that our success depends on our ability to provide extraordinary support and solutions for our customers. As the Senior Manager of SC Programs, you will manage the customer experience and establish a strategic direction and plan for customer account growth. If you're looking for an exciting opportunity with a global company that's clearly going places, join us at GXO.

Requirements

• 5 years of project management experience
• Proven logistics industry/supply chain management knowledge and experience

Nice To Haves

• Bachelor's degree, MBA or advanced degree in a related field
• Six Sigma, Kaizen or process improvement certifications
• Superior knowledge of vertical supply chain
• Demonstrated ability to understand and discuss technical concepts, make trade-offs and evaluate opportunistic new ideas with technical employees
• Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; able to produce unambiguous, comprehensive and accurate interpretations
• Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment

Responsibilities

• Lead the development of effective growth strategies
• Drive new account growth through effective solutions development
• Ensure contractual compliance and that customer obligations are met
• Direct capital expenditure and asset deployment activities
• Manage account-driven initiatives, including accounts receivable collections, working capital and Days Sales Outstanding (DSO)
• Ensure annual profit, efficiency and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned and achieved regularly
• Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processes
• Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Warehousing and Storage
• Education Level: Bachelor's degree