Senior Manager, Sample Management - Calvin Klein

PVH • New York, NY

6h • Hybrid

About The Position

The Senior Manager of Sample Management oversees the end-to-end lifecycle of product samples across Merchandise and Marketing teams. This role ensures that all samples, whether for product development and PDP photoshoots are requested, tracked, stored, distributed, and returned with accuracy and efficiency. The ideal candidate is operationally strong, highly organized, and experienced in working cross-functionally with Merchandising, Marketing, eCommerce, Supply and Logistics

Requirements

• 6–10+ years of experience in sample management, merchandising operations, product development, or related fields (retail, fashion, consumer goods).
• Strong understanding of merchandising calendars, go-to-market processes, and marketing production timelines.
• Proven experience leading teams in a fast-paced, cross-functional environment.
• Exceptional organizational skills and attention to detail; capable of managing thousands of SKUs and sample movements simultaneously.
• Experience with sample or inventory management software (e.g., Airtable, Centric PLM, NuOrder, internal ERP).
• Strong problem-solving skills and ability to build efficient workflows from the ground up.
• Advanced Excel and -Power BI

Nice To Haves

• Retail, fashion, beauty, or consumer product industry experience.
• Experience in photo studio operations, marketing production, or brand campaign logistics.
• Knowledge of global supply chain, sourcing processes, and vendor relationships

Responsibilities

• Own and optimize the full sample lifecycle: forecasting, ordering, receiving, cataloguing, distribution, storage, and returns.
• Ensure timely availability of samples for merchandising reviews, creative shoots, Ecom & PDP.
• Manage sample request and approval workflows, ensuring proper prioritization across multiple teams.
• Develop and implement standardized operating procedures (SOPs) for sample handling, check-in/check-out, labelling, packaging, and tracking.
• Maintain accurate sample inventory using digital tools/systems (e.g., sample management platforms, PLM, ERP).
• Monitor key performance indicators (KPIs) related to sample accuracy, turnaround time, loss rate, handling efficiency, and budget adherence.
• Collaborate with Merchandising to ensure sample needs align with buy cycles, product calendars, seasonal strategies, and vendor timelines.
• Work closely with Marketing, Creative, eCommerce, and Brand teams to understand upcoming campaign requirements and ensure samples are delivered on time and in the proper condition.
• Communicate proactively with vendors and sourcing teams to secure product samples in required timelines and formats.
• Lead, mentor, and develop a sample operations team (Sample Analyst and assistants).
• Foster a highly organized, detail-oriented, and service-focused team culture.
• Manage workload allocation and establish best-in-class operational practices.
• Prioritize work between Head Office and Brooklyn Studio
• Oversee the organization and maintenance of sample rooms, storage spaces, and check-in areas to ensure cleanliness, accessibility, and efficient layout.
• Partner with logistics/warehouse teams to manage inbound and outbound shipments, customs documentation (if applicable), and packaging requirements.

Benefits

• Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
• An above-market 401(k) contribution to help our eligible associates save for retirement.
• Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
• A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
• Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
• Receive support for continued education including tuition reimbursement.
• Shop at our company outlets and e-commerce sites at a discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed