Senior Manager - Sales Operations

Accu-Tech Corporation • Glenview, IL

94d

About The Position

As the Senior Manager - Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco's sales organization. You will be responsible for continuously improving and safeguarding our sales-centric culture, making Wesco the employer of choice for industry's best sales professionals.

Requirements

• Bachelor's Degree required; Master's Degree preferred.
• 8 years of relevant experience in a matrix environment.
• 7 years experience in managing against budgets, including sales and profit growth.
• 5+ years experience as a sales leader.
• Ability to manage multiple tasks at once.
• Strong decision-making and problem-solving skills.
• Sense of urgency and deadline driven.
• Strong analytical skills.
• Strong interpersonal and communication skills.
• Demonstrates attention to detail/organization skills.
• Excellent written and verbal communications.
• Ability to influence and lead change in a cross-functional team environment.
• Ability to travel up to 25%.

Responsibilities

• Lead the roadmap and adoption of core sales systems including CRM, TAM data platforms, Power BI pipeline dashboards, Order Entry/Management Systems, Customer Business Review tools, and discrepancy resolution systems.
• Collaborate with CSS leaders and end-users to define and refine sales processes that improve efficiency, data quality, and user experience.
• Ensure alignment with global standards and business priorities.
• Coordinate within Commercial Optimization and CSS Commercial Excellence & Strategy for process documentation and communication.
• Partner with Sales Operations leaders in other strategic business units to ensure consistency, share best practices, and drive enterprise-wide alignment on tools and processes.
• Facilitate global forums and working groups to ensure inclusive decision-making and transparent communication across various regions.
• Participate in data integrity and reporting accuracy across platforms with other members of CSS Commercial Excellence and Strategy.
• Drive adoption of Power BI dashboards and CRM analytics to support forecasting, pipeline management, activity management, and performance reviews.
• Work within CSS Sales Optimization to ensure robust capability building at all levels and tenure.
• Participate in change management efforts for new tool rollouts and process changes.
• Monitor adoption metrics and course correct as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Repair and Maintenance
• Education Level: Bachelor's degree