Senior Manager, Sales Operations - IHFM

Edwards Lifesciences • Naperville, IL

101d • $136,000 - $192,000

About The Position

Many structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. Drive critical business activities that ensure the planning and execution of key sales and marketing strategies in the field force (sales reps as well as clinical specialists) by developing and executing sales compensation and quota, monitoring daily sales and clinical training performance, developing systems and processes to support field efforts and performing key analyses to drive better management decisions.

Requirements

• Bachelor's Degree in a related field and 10 years experience of previous related sales operations, business strategy and/or financial planning experience OR Master's Degree or equivalent in a related field and 8 years experience of previous related sales operations, business strategy and/or financial planning experience.
• Previous field sales experience.

Nice To Haves

• Proven successful project management skills with ability to routinely work on multiple tasks with multiple people.
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills.
• Ability to think holistically and strategically.
• Demonstrated ability to utilize organizational channels, experience and influencing skills to persuade others.
• Sound decision making capabilities and the ability to take decision in absence of consensus when necessary.
• Proven expertise on MS Office Suite and preferred expertise in related tools and applications.
• Highly analytical and detail oriented.
• Good organizational skills and ability to meet tight deadlines in an environment of competing priorities.
• Recognized as an expert in own area with specialized depth within the organization.
• Expert knowledge and expertise in sales, marketing, sales operations, supply chain, and finance.
• Ability to interact professionally with all organizational levels and proactively escalate issues.

Responsibilities

• Manage the development, design and implementation of compensation plans, clinical case coverage targets, and quota targets for the US sales and clinical team.
• Ensure alignment with AOP, proper sales motivation and responsible P&L management in collaboration with sales leadership.
• Responsible for the accuracy of monthly variable compensation analyses and payments to both the US sales and clinical teams.
• Develop and provide analyses on field performance to sales leadership and HR.
• Assess appropriateness of both sales and clinical resources to support business goals and recommend changes if necessary.
• Responsible for regular alignments of territories to field personnel to ensure equitable coverage.
• Define and deliver regular sales analytics for the business including dashboards, reports and other analyses.
• Identify customer needs and create roadmap for system and sales supporting tools.
• Act as a systems lead to create complex automated sales performance, territory management and reporting.
• Responsible for developing and maintaining the US pricing and rebate model.
• Collaborate with cross-functional teams to forecast supply, demand, top and bottom line financials, and product launches.
• Lead and provide guidance to team members on operational initiatives and activities including continuous process improvements.

Benefits

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address the diverse individual needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree