Senior Manager, Sales Engineering

Harness Inc.•New York, NY

69d•$170,000 - $226,000•Onsite

About The Position

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank. Position Summary The Senior Manager, Sales Engineering lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the field sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship.

Requirements

You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer
You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc.
You will remain knowledgeable and up-to-date on changes and developments on our technologies
You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role
Strong cloud knowledge, you worked with infrastructure automation such as Terraform
You are able to respond to functional and technical elements of RFIs/RFPs
You are able to convey customer requirements to Engineering teams
You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice
Must be within commuting distance of NYC

Responsibilities

World class presentation skills in delivering presentations/demos of our platform
Able to work with customers directly to debug common errors
Ability to tie business problems to technical solutions
Capable of understanding and articulating technology value propositions
Drive complex technical engagements with customers to prove the value of Harness solutions