Senior Manager, Sales Engineering VCSP

Veeam Software

About The Position

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the Role The Senior Manager, Systems Engineering leads a team of senior Systems Engineers and Solutions Architects focused on high‑complexity service provider and MSP engagements. The role demands strong judgment, comfort with ambiguity, and the ability to guide teams and customers through technically and politically challenging situations. This leader sets a higher bar for technical quality, strategic engagement, and customer outcomes as Veeam evolves into a full data resilience platform.

Requirements

8+ years in pre‑sales systems engineering, solutions architecture, or enterprise technology.
Experience leading technical teams in customer‑facing environments.
Strong background in infrastructure, data platforms, security, and resilience architectures.
Proven success in complex, high‑stakes customer scenarios.
Ability to influence across functions without formal authority.
Strong executive communication skills.
Curiosity, adaptability, and a growth mindset.
Willingness to travel 25–30%.

Responsibilities

Lead and develop a senior Systems Engineering team supporting complex, high‑impact partner engagements.
Set expectations for technical excellence and customer‑facing professionalism.
Coach team members through escalations, strategic conversations, and challenging situations.
Foster accountability, curiosity, and continuous improvement.
Align SE resources to priority accounts and strategic opportunities.
Make high‑stakes decisions on prioritization, trade‑offs, and resource allocation.
Partner with senior sales leadership on account strategy and deal execution.
Adjust plans as customer and market conditions evolve.
Serve as a senior escalation point for complex architectures involving cyber resilience, ransomware recovery, regulatory exposure, and hybrid cloud.
Ensure the team can articulate how resilient, secure, governed data enables analytics, AI, and digital transformation.
Guide customer conversations linking data resilience to business risk and AI readiness.
Stay current on emerging threats, patterns, and technology trends.
Collaborate with Sales, Product, Engineering, and Alliances to improve execution in complex scenarios.
Support strategic partner engagements requiring deep architectural alignment.
Provide field insight to refine Veeam’s positioning and go‑to‑market approach.
Demonstrate strong AI literacy and understanding of data security, governance, and posture management.
Understand DSPM concepts (discovery, classification, risk exposure, policy enforcement).
Engage credibly in advanced customer and partner discussions on resilience, security, privacy, and AI integrity.

Benefits

Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning