Senior Manager Sales Compensation

IGEL-posted 3 days ago
Full-time • Senior
Remote • Fort Lauderdale, FL
501-1,000 employees
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THE ROLE: IGEL Technology Corporation is seeking an experienced, strategic, and operationally excellent Senior Manager Sales Compensation to lead the design, administration, and governance of incentive compensation programs for our global sales organization. The role will oversee and scale a world-class sales compensation function that ensures accurate monthly commission administration, supports evolving go-to-market strategies, and delivers meaningful insights to leadership. Reporting into Finance, this role will partner closely with Sales Leadership, Revenue Operations and HR. You will lead a team including a sales compensation manager based in Fort Lauderdale, and act as IGEL’s subject matter expert for incentive design, governance, systems, and analytics.

  • Administration & Operations Oversee global monthly sales incentive compensation administration for all variable-pay employees, ensuring accuracy, timeliness, and adherence to plan terms.
  • Manage and optimize workflows within IGEL’s Incentive Compensation Management (ICM) platform (currently in CaptivateIQ), including data loads, plan assignments, dispute resolution, and reporting.
  • Ensure quotas, crediting rules, role assignments, and employee eligibility are accurately maintained globally.
  • Establish and enforce governance controls that ensure compliance with compensation policies, audit standards, and financial integrity.
  • Partner with Sales Leadership and HR to resolve compensation disputes or escalations.
  • Ensure sellers, managers, and regional leaders clearly understand plan mechanics, policies, performance metrics, and the commission lifecycle.
  • Team Leadership & Development Lead, mentor, and develop a team initially comprised of a sales compensation manager, building capabilities across analytics, systems, operations, and stakeholder management.
  • Set clear goals, drive accountability, and maintain high standards for quality, accuracy, and timeliness.
  • Foster a collaborative environment across regions and functions, enabling consistent support and operational excellence.
  • Plan Design, Governance & Annual Planning Partner with Sales Leadership, Finance, and HR to support global sales incentive plan design and annual planning cycles.
  • Translate plan designs into accurate system configurations, crediting logic, and documentation.
  • Support modeling, scenario analysis, and financial impact assessments for new or updated incentive structures.
  • Maintain all global plan documents, policies, and change-management processes.
  • Analytics & Insights Produce standard monthly reporting and ad-hoc analytics on attainment, incentive costs, achievement distributions, top-of-funnel performance, and plan effectiveness.
  • Identify performance trends, risks, and opportunities to improve plan structure or operational processes.
  • Prepare dashboards, analyses, and recommendations for Sales, Finance, and Executive Leadership.
  • Support forecasting, accruals, and financial planning related to commissions and incentive costs.
  • Cross-Functional Collaboration Serve as the primary liaison between Sales Compensation and Sales Operations, Finance, HR, Payroll, IT, and regional leadership teams across IGEL’s global footprint.
  • Collaborate with Sales Operations on pipeline accuracy, territory alignment, and quota governance.
  • Support communication and enablement for new and updated global incentive programs.
  • Ensure seamless integration of CRM (Salesforce), HRIS, and financial systems with the ICM platform.
  • Bachelor’s degree in Finance, Business, Economics, or a related field (or equivalent experience).
  • 7+ years of experience in sales compensation, incentive operations, revenue operations, or a related function.
  • Demonstrated success overseeing sales incentive programs in a SaaS, subscription, or technology organization.
  • Strong understanding of global sales motions: direct sales, channel/partner, customer success, renewals, and inside sales.
  • Hands-on experience with an automated ICM platform (e.g., Xactly Incent, Performio, Varicent, CaptivateIQ).
  • Proficiency with CRM and data integration between CRM and compensation systems.
  • Advanced Excel skills (pivot tables, lookup functions, modeling, scenario analysis, and large-dataset management).
  • Proven ability to develop and execute governance frameworks, internal controls, and scalable operational processes.
  • Excellent communication and presentation skills; ability to translate complex calculations into clear, digestible explanations for non-technical audiences.
  • Strong analytical mindset with meticulous attention to detail and a continuous improvement orientation.
  • Experience supporting a global sales organization across multiple regions and time zones.
  • Background in high-growth or transformation-phase SaaS companies.
  • Deep knowledge of multi-variable, quota-based, and role-specific incentive plan structures.
  • Experience leading plan redesign cycles or compensation system implementations.
  • Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
  • 11 company-paid holidays per year
  • 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
  • Sick time of 10 days per year, with rollover of unused days
  • 401(k) plan with 100% company match
  • Paid maternity and paternity leave
  • Monthly home office allowance
  • Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals
  • Employee Assistance Program (EAP) and Financial Wellness tool
  • Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage
  • Wellbeing apps, including Rightway, Headspace and Wellhub
  • Training and development opportunities to advance your career
  • President’s Club for the highest performing salespeople and overachievers
  • An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere
  • A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!
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