Senior Manager, Revenue Technology

Jobber

1d

About The Position

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Revenue Operations team sits strategically at the unification of people, process, technology, and data. They work to drive a buyer centric go-to-market strategy and enable the ability for Jobber to engage with the right person, at the right time, in the right way. The team consists of roles that contribute to a whole that is much greater than the sum of its parts.
Reporting to the Senior Director, Revenue Operations, the Senior Manager, Revenue Technology is a transformational leader and creative problem solver with a passion for tackling GTM technology across the entire customer journey. They are responsible for managing a high performance team that is directly owning revenue technology and its ongoing development. They will ensure deep collaboration with technical contributors and shape the overall technical landscape for Jobbers GTM teams.

Requirements

• Strong leadership ability demonstrated through extensive experience managing teams.
• Demonstrated ability to influence at the VP level within a matrixed environment.
• Knowledge of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Agile and Scrum development methodologies, project/program framework best practices, tools, and techniques.
• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs.
• Deep RevOps experience; strong understanding of SMB B2B SaaS go-to-market strategy, processes, pipelines, and technology. [Specific focuses okay (sales, marketing, customer success, etc)].
• Advanced knowledge of Salesforce, HubSpot, Revenue.io and experience with BI tools such as Tableau or Mode Analytics.
• Excellent communication skills, including the ability to synthesize data into understandable information that supports effective decision making.
• Experience with digital transformation of rev technology tooling.
• To be comfortable in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not anymore.
• The ability to work on multiple projects simultaneously, and establish new processes while streamlining existing ones.
• To be a champion of Jobber’s culture and core values - humble, supportive, and give a sht.

Nice To Haves

• Agile training and experience preferred.

Responsibilities

• Manage a team of Revenue Technology Admins while actively developing their skillset and technical effectiveness.
• Manage a wide array of senior and executive level contributors across the engineering and data org.
• Take ownership of all revenue technologies and associated initiatives.
• Work closely with technical leads on finding cohesion and space across multiple sprints and competing roadmaps.
• Work collaboratively with the leaders to drive the technology and overall Jobber strategy to accelerate the most strategic business outcomes.
• Drive and provide data driven recommendations to execute, monitor and communicate progress, trade-offs or decisions needed
• Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints
• Builds trust across teams and generates broad support for the project/program.
• Recommends and drives areas of improvement within revenue technology and work with stakeholders to implement
• Rapidly navigate new technology areas, dive deep into subject areas and bring information back to the right level of granularity.
• Ability to drive domain specific discussions, leading experts in the field through active problem solving.
• Develops a high quality plan that is organized into manageable pieces that can be individually owned.
• Identifies risks and issues and presents recommended response plans to stakeholders.

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed