Senior Manager, Revenue Operations

David Energy • New York, NY

93d • $150,000 - $200,000

About The Position

David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage with. We use software to monitor our customers' real-time energy usage, and we aggregate and analyze that data to maximize the value they get from their energy assets – batteries, EVs, HVAC systems and other distributed energy resources (DERs) via participation in energy markets. Our mission is to run the grid on clean energy 24/7. We are seeking a dynamic Senior Manager of Revenue Operations to own and scale our revenue operations function. This role requires a hands-on leader who can operate at both strategic and tactical levels, building the foundation for our revenue engine while executing day-to-day optimization initiatives. You will be responsible for designing and implementing the systems, processes, and analytics infrastructure that enables our sales, marketing, and customer success teams to efficiently acquire and retain customers. As our first dedicated RevOps hire, you'll have the opportunity to build this function from the ground up and directly impact our path to sustainable growth. Initially reporting to the CRO, this role works closely with leadership across sales, operations, marketing, customer success and finance teams.

Requirements

• 5-7 years of experience in revenue operations, sales operations, or business operations roles
• 3+ years of experience in a high-growth SaaS or technology company
• Expert-level proficiency with CRM systems (Salesforce preferred) including custom objects, workflows, and reporting
• Strong analytical skills with experience in data visualization tools (Tableau, Looker, or similar)
• Proven track record of building and scaling revenue operations in a Series A/B environment
• Experience with sales and marketing automation tools (Outreach, Salesloft, Marketo, etc.)

Responsibilities

• Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
• Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
• Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
• Create and optimize sales and customer success playbooks, processes, and workflows
• Lead quarterly business reviews and revenue planning cycles
• Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
• Implement and optimize integrations between sales, marketing, and customer success tools
• Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
• Ensure data integrity and governance across all revenue systems
• Build automated workflows and reporting to eliminate manual processes
• Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
• Develop customer success processes for onboarding, expansion, and retention
• Implement and optimize lead routing, qualification, and handoff processes
• Support pricing and deal approval workflows
• Build comprehensive revenue reporting and analytics capabilities
• Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
• Identify bottlenecks and optimization opportunities across the revenue funnel
• Provide data-driven recommendations to improve team performance and business outcomes
• Track and report on progress against revenue targets and operational metrics
• Work closely with marketing to optimize lead generation, nurturing, and attribution
• Partner with finance on revenue recognition, forecasting, and financial planning
• Collaborate with product on usage analytics and feature adoption tracking
• Support customer success on expansion, retention, and health scoring initiatives

Benefits

• $150,000 - $200,000 in cash compensation + equity
• Group medical and dental insurance
• Flexible vacation / PTO policy
• 401(k) plan
• Hybrid office culture, with team members working remotely and from our office in NYC
• A supportive and inclusive work environment where your contributions are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees