Senior Manager - Revenue Operations (Remote)

Seagate Technology

91d • $130,000 - $190,000

About The Position

The Global Revenue Operations Organization serves as the vital link between our customers and the business. We are committed to delivering a best-in-class customer experience, ensuring seamless supply-demand alignment, and driving predictability across the organization. The Americas Revenue Operations Team supports approximately 60% of Seagate’s global volume and revenue. Our diverse team of Account Managers, Analysts, and Leaders operates across four dynamic business segments: Cloud, Global OEM, Channel/Consumer, and Systems. We thrive in a fast-paced, high-impact environment, embracing a 'work hard, play hard' culture grounded in our core values of Integrity, Innovation, and Inclusion. As a Senior Manager within Revenue Operations, you will lead a team of Account Managers across multiple business verticals, playing a pivotal role in shaping customer engagement and operational excellence.

Requirements

• Proven leadership experience managing medium to large teams.
• Exceptional relationship-building skills with internal stakeholders and external customers.
• Strategic thinker with strong tactical execution capabilities.
• Proficient in SAP/IBP and other ERP/planning tools.
• Advanced Excel skills with a strong foundation in data analytics and reporting.
• Expertise in demand planning and forecasting methodologies.
• Deep understanding of the storage industry, particularly the Hard Drive market.
• Passionate about AI adoption and driving innovation through technology.
• Extensive experience in Revenue Operations or a related field.
• Bachelor’s degree or equivalent professional experience.
• Demonstrated success in team leadership and operational strategy.
• Hands-on experience with key business tools including Excel, SAP/IBP, and Salesforce.

Nice To Haves

• Supply chain knowledge is a strong plus.

Responsibilities

• Lead and develop a high-performing team of Account Managers across diverse business segments.
• Serve as a strategic partner and advocate for our customers, fostering strong relationships and deep market insights.
• Collaborate cross-functionally with Operations, Finance, Logistics, Legal, Product Marketing, Sales, and Global Revenue Operations to meet key performance metrics.
• Support contract negotiations, pricing strategies, and product alignment to ensure mutual success.
• Drive forecast accuracy and demand alignment across your team, contributing to overall business predictability.
• Manage revenue performance, ensuring alignment with financial plans, linearity, and projections.
• Navigate product transitions and timelines with precision across the customer base.
• Act as a senior escalation point for customer issues, ensuring swift and effective resolution.
• Champion continuous improvement initiatives and AI-driven efficiencies across the organization.
• Develop long-term strategic insights into market trends, customer needs, and business opportunities.
• Inspire, mentor, and grow your team to maintain a best-in-class operational standard.

Benefits

• Eligibility to participate in discretionary bonus program.
• Medical, dental, vision, and life insurance.
• Short-and long-term disability.
• 401(k).
• Employee stock purchase plan.
• Health savings account.
• Dependent care and healthcare spending accounts.
• Paid time off, including 12 holidays.
• Flexible time off provided pursuant to Seagate policy.
• A minimum of 48 hours of paid sick leave.
• 16 weeks of paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees