Senior Manager, Revenue and Business Operations

Button Commerce•New York, NY

60d•$160,000 - $175,000•Remote

About The Position

AS A SENIOR MANAGER, REVENUE & BUSINESS OPERATIONS, YOU WILL: Enable new business acquisition, working with Button’s Business Development team to research, sell, and close opportunities. Support Button’s Partner Success team in servicing partners, understanding their goals, assisting in driving success and growth. Help conceptualize, evaluate and negotiate client contracts. Track contract renewals and implement renewal strategies. Prepare performance dashboards, business reviews, and revenue insights to guide internal and external communications. Monitor partner KPIs, surface opportunities for optimization, and track product adoption. Partner with Button’s Solutions Engineering team to coordinate technical implementations and ensure smooth onboarding and continued success. Log and synthesize partner feedback to help shape Button’s product roadmap and improve user experience, retention, and growth. Work across Product, Engineering, and Commercial organizations as a strategic bridge to drive consistency and rigor in decision-making around new product initiatives. Develop and maintain product sizing frameworks, including user projections, resource requirements, and market penetration models. Support prioritization of the product roadmap by providing ROI and market analysis. Partner with Button’s Marketing team to help track and report on lead sources, conversion rates, and top-of-funnel health Administer Button’s revenue operations tech stack, including Salesforce, Gong, and other enablement platforms, while managing a Salesforce Admin resource. WE LOOK FOR TEAMMATES WHO HAVE: Several years of experience in Revenue Operations, Business Operations, or a related function at a B2B or SaaS company. E-commerce experience preferred. Familiarity with sales performance metrics, KPIs, and using data to drive decisions. Strong communication skills—written, verbal, and presentation. Detail-oriented mindset with the ability to manage multiple priorities simultaneously. Eagerness to learn, adapt, and contribute to a growing team. Experience with Salesforce, Excel/Google Sheets, and presentation software

Requirements

Several years of experience in Revenue Operations, Business Operations, or a related function at a B2B or SaaS company. E-commerce experience preferred.
Familiarity with sales performance metrics, KPIs, and using data to drive decisions.
Strong communication skills—written, verbal, and presentation.
Detail-oriented mindset with the ability to manage multiple priorities simultaneously.
Eagerness to learn, adapt, and contribute to a growing team.
Experience with Salesforce, Excel/Google Sheets, and presentation software

Nice To Haves

Experience with affiliate, mobile, or performance marketing is a bonus but not required.

Responsibilities

Enable new business acquisition, working with Button’s Business Development team to research, sell, and close opportunities.
Support Button’s Partner Success team in servicing partners, understanding their goals, assisting in driving success and growth.
Help conceptualize, evaluate and negotiate client contracts. Track contract renewals and implement renewal strategies.
Prepare performance dashboards, business reviews, and revenue insights to guide internal and external communications.
Monitor partner KPIs, surface opportunities for optimization, and track product adoption.
Partner with Button’s Solutions Engineering team to coordinate technical implementations and ensure smooth onboarding and continued success.
Log and synthesize partner feedback to help shape Button’s product roadmap and improve user experience, retention, and growth.
Work across Product, Engineering, and Commercial organizations as a strategic bridge to drive consistency and rigor in decision-making around new product initiatives.
Develop and maintain product sizing frameworks, including user projections, resource requirements, and market penetration models.
Support prioritization of the product roadmap by providing ROI and market analysis.
Partner with Button’s Marketing team to help track and report on lead sources, conversion rates, and top-of-funnel health
Administer Button’s revenue operations tech stack, including Salesforce, Gong, and other enablement platforms, while managing a Salesforce Admin resource.

Benefits

Button provides employees with a RemotePlus workplace, which blends “work from anywhere” with in-person collaboration.
Button has a “hub” workspace in New York City as well as team members distributed across the United States and beyond.
Button’s total compensation package includes a base salary competitive with what is offered by similar companies in major US markets.
The on-target earnings range for this role is expected to be between $160,000 - $175,000 (offered salary is based on a number of factors including skills and experience relative to the job description listed above).
In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee’s salary annually.
We also want our employees to be well-rested and live balanced lives–Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program.
For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents.
Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual lifestyle stipend.
Button also offers employees in select markets “All Access” memberships to WeWork as well as regular “coworking days” and social events.

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