Senior Manager, Retail Transactions

Scout Motors•Charlotte, NC

2d•$150,000 - $181,250•Hybrid

About The Position

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Requirements

Bachelor’s degree in a relevant field preferred.
10+ years experience managing automotive sales transactions.
Deep technical acumen and comprehensive regulatory knowledge, especially in vehicle registration and titling requirements.
Proven experience in early-stage companies: building teams, policies, tools, and pivoting from design to operational execution.
Proven ability to lead and motivate cross-functional teams, with a focus on fostering a positive and inclusive work environment.
Collaborative mindset and ability to bring together both internal and external teams behind a common vision; skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective partnerships and relationships.
High agency with capability to independently solve problems and develop strategic, sustainable solutions.
Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Valid drivers license.

Responsibilities

Creating a strategic roadmap and services architecture for how Scout Motors will sell and transact new and used vehicles to retail customers
Supporting and driving the definition and design of the ideal transaction process from an operational perspective (documentation, information flows, and third-party integrations).
Leading vehicle registration compliance efforts across all active and future sales markets, including program build-out, process design, and cross-functional enablement.
Developing and documenting comprehensive knowledge of vehicle sales and registration requirements across all states, counties, and localities.
Designing and operationalizing transaction workflows and an efficient operating model that ensures a scalable, reliable, customer-centric experience.
Creating a technical support model for sales transaction workflows and operating models.
Coordinating with Finance to define and build systems that accurately recognize vehicle revenue, ensuring alignment between operations and financial reporting.
Providing operational inputs into digital tools and vendor integrations.
Participating in vendor evaluations and providing operational insight for standard operating procedures, transaction policies, and retail training.

Benefits

Competitive insurance including:
Medical, dental, vision and income protection plans
401(k) program with:
An employer match and immediate vesting
Generous Paid Time Off including:
20 days planned PTO, as accrued
40 hours of unplanned PTO and 14 company or floating holidays, annually
Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Corporate Vehicle Program with:
Eligibility for 1 assigned vehicle
A mobility stipend