Senior Manager, RenovationsPlus Operations - New Braunfels, TX

HD Supply • New Braunfels, TX

5d

About The Position

Lead the RenovationsPlus Operations team, overseeing managers, supervisors, and support associates across various functions. Maximize RenovationsPlus Operations results by optimizing departmental efficiency and effectiveness, while collaborating with field and installations teams to address business and sales-related challenges to drive best practices and revenue growth.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Bachelor’s degree business administration or a related field.
• 5+ years of experience in renovation and/or construction.
• Experience working in an MRO industry.

Responsibilities

• Oversees associate performance, providing recognition, training, coaching, counseling, and implementing corrective action as necessary
• Contributes to strategic system and program development, executing short- and long-term strategies aligned with operating budget and forecasts to support sales and service level initiatives, while also proposing operational changes to enhance efficiency.
• Establishes and implements best practices and benchmarking, develops operational standards, and ensures compliance among managers, supervisors, and front-line associates.
• Reviews and interprets financial and operating information to drive business efficiency and effectiveness.
• Collaborates with internal partners to resolve complex issues concerning customer service, product availability, pricing, warranties, and product delivery.
• Partners with customers, sales associates, and leaders on intricate quotes, negotiates special pricing and terms with vendors, and arranges drop-ships as needed to secure bids.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees