Senior Manager, Regional Advisor Success - West

ForaNew York City, NY
$140,000 - $180,000Remote

About The Position

About Fora Fora is the modern travel agency , empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career , whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal. Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City . In 2025, we announced our $60 million Series B and C investment rounds , led by Thrive Capital and Insight Partners , with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work. We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel. About The Role The Senior Manager, Regional Advisor Success - West owns market level performance across Fora’s west markets, including advisor growth, productivity, product adoption, and retention. This role introduces a geographic operating layer to Fora’s advisor business, with full accountability for market outcomes. It is responsible for defining what strong market ownership looks like, building the systems to track performance, and driving interventions that improve results. This role works closely with cross functional partners while independently setting and executing a market strategy.

Requirements

  • 4-8 years of professional experience in roles such as field or regional operations, multi market customer success, or strategy and operations within a marketplace, membership organization, or multi unit business
  • Demonstrated ownership of market or regional outcomes tied to measurable business results such as revenue growth, conversion rates, productivity metrics, or unit economics
  • Experience managing multiple markets, accounts, or locations simultaneously, with the ability to operate at both strategic and execution levels
  • Proven ability to influence and drive alignment across cross functional stakeholders without direct authority
  • Strong data fluency, including experience building or using dashboards and translating data into actionable insights
  • Clear and structured communication skills, with the ability to synthesize information and drive decisions

Nice To Haves

  • Experience in marketplace, hospitality, fitness, or other multi location or community driven businesses
  • Background in consulting, strategy, or operations with hands-on implementation experience
  • Sales enablement or sales coaching experience
  • Familiarity with data tools such as SQL, BigQuery, Looker, or similar platforms
  • Experience using AI tools to support analysis, decision making, or operational workflows
  • Exposure to community building, events, or engagement focused roles
  • Prior people management experience is helpful but not required

Responsibilities

  • Own performance across all US West markets, including advisor growth, engagement, and retention, with clear accountability for outcomes.
  • Develop and deliver regular market performance reporting that surfaces trends, identifies gaps, and informs action.
  • Identify underperforming markets, diagnose root causes, implement targeted interventions to improve outcomes, and scale what works.
  • Serve as Fora's local presence in key markets - attend industry events, cultivate referral pipelines through Pro advisors, and drive advisor acquisition in target cities
  • Coach and enable top advisors.
  • Collaborate cross functionally with teams including Events, Travel Partners, Community, Training, and Product to ensure market needs are represented and supported.

Benefits

  • Unlimited vacation
  • Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • Wellhub Memberships
  • 401k plan with company match
  • Commuter Benefits
  • Supplemental Life Insurance
  • Stock Options
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