Senior Manager, QuickBooks Live
Intuit•Mountain View, CA
388d•Remote
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About The Position
The Senior Manager of QuickBooks Live at Intuit is responsible for leading the Customer Success team, specifically the QuickBooks Live Expert Network. This role focuses on optimizing service delivery through effective management of front-line managers and enhancing the customer experience in the Live Assisted Bookkeeping service. The position emphasizes customer satisfaction, operational excellence, and innovation, while advocating for the team and driving performance across multiple teams.
