Senior Manager, Quality and Compliance Proposals

ECRIWhitemarsh Township, PA
Remote

About The Position

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety, Evidence-Based Medicine, and Technology Decision Support. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. The Senior Manager, Quality & Compliance plays a critical leadership role in advancing ECRI’s presence and competitiveness in the federal, state, and private sector marketplace. This role combines proposal and grant leadership, business development support, and senior level quality and compliance governance to ensure all submissions are accurate, compliant, consistent, and risk mitigated. In addition to supporting opportunity identification and proposal development, this role serves as the organization’s functional authority for proposal quality assurance and government compliance, proactively preparing internal teams to respond to evolving regulatory and contractual requirements. The Senior Manager partners closely with leadership and cross functional stakeholders to protect ECRI’s reputation, support sustainable growth, and strengthen audit readiness. Deep knowledge of the healthcare industry, Government contracting, and particularly patient safety, healthcare quality, technology assessment, and public health—is essential.

Requirements

  • Minimum 10 years of experience in healthcare consulting and/or government contracting arena.
  • Experience in managing and writing federal proposals.
  • Knowledge of the healthcare industry and public health, preferably in patient safety, evidence-based medicine, risk management and quality.
  • Strong business development experience.
  • Outstanding project management skills, including the ability to drive business development strategies through specific project teams comprised of clinicians, business development, and subject matter experts.
  • Excellent writing, editorial, and proofreading skills are essential.
  • Exceptional organizational and analytical skills with attention to detail and superior internal and external client service skills.
  • Bachelor’s degree preferred or 5 years of equivalent experience in healthcare discipline and RFP management required.
  • Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling).

Nice To Haves

  • Project management certification, such as Lean Six Sigma or Project Management Institute, is a plus.

Responsibilities

  • Serve as the enterprise authority for proposal compliance and quality assurance, ensuring all submissions meet federal, state, and client specific regulatory and contractual requirements.
  • Own proposal compliance strategy and execution, leading compliance readiness reviews, risk assessments, and final approvals of certifications, attestations, corporate representations, and regulated content.
  • Interpret and operationalize evolving government regulations, including FAR, DFARS, and NAICS requirements, and establish guidance to ensure consistent application across opportunities and contracts.
  • Define, implement, and continuously improve proposal QA standards, compliance matrices, and final review protocols to ensure audit ready, defensible submissions.
  • Function as the principal advisor on proposal related compliance risks and quality considerations, providing expert guidance to proposal staff.
  • Set enterprise level expectations for proposal quality and compliance performance, providing functional leadership without direct personnel management unless otherwise assigned.
  • Lead cross functional collaboration with Legal, Finance, Contracts, HR, Compliance, Quality, Security, IT, and Data Privacy to validate organizational representations, approvals, and regulatory readiness.
  • Provide lead oversight and hands on participation in opportunity identification and proposal development, ensuring compliant, competitive responses to RFXs across public and private sectors
  • Contribute to proposal development by shaping key messages, supporting presentations, and assisting with responses to client questions and concerns.
  • Direct the compliance review and approval of opportunities, contracts, teaming agreements, and NDAs in partnership with Legal and Contracts leadership.
  • Oversee final budget compliance reviews with Finance to ensure alignment with government approved pricing and solicitation requirements.
  • Represent the organization in addressing client compliance inquiries and audit related questions with authority and consistency.
  • Collaborate and assist with market and client research to support strategic opportunity identification supporting organizational growth goals.
  • Drive and manage special projects as assigned.
  • Other duties, as assigned.

Benefits

  • Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
  • On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
  • Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
  • Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
  • Paid time off and holiday pay
  • Paid leave for parents
  • Tuition assistance
  • Employee assistance program
  • Access to LinkedIn Learning
  • Other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
  • Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
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