Senior Manager, Project Manager - Credit Talent Strategy

Capital One • McLean, VA

1d

About The Position

Senior Manager, Project Manager - Credit Talent Strategy The Credit, Data, and Modeling Culture and Community team is responsible for a wide range of community and culture building processes and events that aim to advance the culture and talent in some of the communities most core to what we do at Capital One. We are seeking a highly strategic and results-oriented Program Manager to lead our credit talent strategy work. This role will be critical in helping us turn some of the processes that we own today into points of strategic advantage and help build solutions that address the biggest problem statements within the credit community. In this role you will be instrumental in establishing, maturing, and maintaining the talent management best practices and processes that drive our Credit Community. Job Responsibilities: Partner with senior stakeholders in the credit community to understand the biggest challenges/ problem statements we have in developing and managing our credit talent Partner with delivery stakeholders to set direction and vision for a multi channel approach to addressing those challenges and driving improvements through training and events Transform our BAU accreditation and talent management processes to provide additional support and value for understanding, tracking and managing the pipeline of credit talent Serve as the primary bridge between all stakeholders as it relates to our credit talent strategy Oversee key credit talent management processes, ensuring they are executed timely and in a well managed manner You’ll need to wear many hats including: Project Leader: You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details, with the ability to adapt to change quickly. Problem-solver: You understand intent and goals for your work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights. Dot Connector: You see the connection between different problems and processes and connect that into strategies to move work forward for yourself and the team around you Status Quo Challenger: You like to ask why, and why not? Have we tried this? You demonstrate a large amount of intellectual curiosity and are constantly looking for ways to improve the work around you Culture Carrier: You care deeply about the culture, understanding what is working what isn’t working and how we can continue to improve the space for all members of our communities Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment. You are exceptional at building a network and getting work done through that network Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role.

Requirements

• Bachelor’s Degree or Military Experience
• At Least 5 years of experience in portfolio or program management at the enterprise level
• At least 2 years of people management experience

Nice To Haves

• 5+ years leading program management for organizations that exceed 100 people
• 3+ years of people management experience
• 3+ years of gathering, analyzing, and reporting on data using Google Suite
• PMP, CMP, Change management experience

Responsibilities

• Partner with senior stakeholders in the credit community to understand the biggest challenges/ problem statements we have in developing and managing our credit talent
• Partner with delivery stakeholders to set direction and vision for a multi channel approach to addressing those challenges and driving improvements through training and events
• Transform our BAU accreditation and talent management processes to provide additional support and value for understanding, tracking and managing the pipeline of credit talent
• Serve as the primary bridge between all stakeholders as it relates to our credit talent strategy
• Oversee key credit talent management processes, ensuring they are executed timely and in a well managed manner

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees