About The Position

Senior Manager, Project Management| Retail Bank Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Requirements

  • The ability to leverage problem solving and influencing skills with various levels including - senior leaders, peers and performers
  • Successful at partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive project delivery
  • Ability to work across the full Marketing delivery lifecycle including partnership with Martech, Strategy, Analyst, Creative & Channel execution teams.
  • Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
  • Display a passion for coaching and developing a team of associates
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
  • Bachelor’s Degree or Military experience
  • At least 7 Years of Project Management of Marketing experience
  • At least 3 Years of People Management experience

Nice To Haves

  • Master’s degree
  • PMP, Lean, Agile or Six Sigma certification
  • Experience with Marketing technology
  • Experience in Owned and Paid Digital Marketing

Responsibilities

  • Lead a team of Marketing project managers who design, develop, and managing campaign project plans & timelines in a complex dynamic environment, revising plans to meet changing requirement
  • Leads work planning for project managers that includes estimating scope & capacity needed from team
  • Leads cross-functional routines with leadership, partners & Marketing team members to share project status & escalate risks & dependencies in a timely manner
  • Makes informed recommendations for what the cross-functional Marketing team can take on, recommend trade-offs, and proactively identify future resourcing constraints
  • Day to day oversight of multiple governance processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Well-Managed, Compliance, Legal & Risk partners
  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
  • Collaborate on project management tools and process enhancements for efficiency and effectiveness

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
  • Learn more at the Capital One Careers website .
  • Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
  • Incentives could be discretionary or non discretionary depending on the plan.
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