Senior Manager, Project Management - Digital Transformation Product Owner

Deloitte • Chicago, IL

232d • $148,750 - $276,250 • Remote

About The Position

Are you a someone who challenges the status quo, acts autonomously, and has experience leading Digital change and transformation programs? Are you ready to take the next leap in your career by managing multi-million-dollar change management initiatives for digital/technology products that have a global impact? Are you ready to fulfill your greatest potential and reap the rewards of your significant impact projects? If the answer to all of the above questions is “Yes,” come join the world's leading professional services firm! If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives that drive direct impact to the Digital footprint of a global business, we want to talk to you.

Requirements

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week
• 8 + years of experience in product management or a related role
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Ability to prioritize effectively
• Excellent knowledge of user-centered design principles
• Excellent oral and written communication with both internal and external clients
• Excellent problem-solving and critical-thinking skills
• Ability to work with large remote teams
• Understanding of design quality standards
• A history of consistently meeting client expectations and project deadlines
• Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules
• Ability to travel 10% - 20% both in the US / Global (including travel to Hyderabad, India)
• Proficiency with MS Excel, MS Power Point, and product management tools such as JIRA, Confluence, or similar
• Bachelor's degree in MIS, business, technology, or related field
• Possess one of the following professional certifications: CBAP®, Certified SAFe® Advanced Scrum Master, Certified SAFe® Agile Software Engineer, Certified SAFe® Agilist, Certified SAFe® Architect, Certified SAFe® DevOps Practitioner, Certified SAFe® Lean Portfolio Manager, Certified SAFe® Practitioner, Certified SAFe® Product Owner / Product Manager, Certified SAFe® Scrum Master, Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Solutions Expert (MCSE), Professional Scrum Product Owner™(PSCPO) - SCRUM.org, Program Management Professional (PgMP), Project Management Professional (PMP)

Nice To Haves

• Industry knowledge through prior work experience or GMS certification will be an advantage but is not required

Responsibilities

• Partnering with GESTC business to understand and anticipate market and operational needs and translate them into business requirements
• Conduct market research and user feedback sessions to understand user needs and pain points
• Building strong interpersonal relationships with leadership, senior management, and internal and external stakeholders
• Implementing the business vision for the immigration practice
• Creating an immigration service road map based on this vision
• Managing the backlog and prioritizing based on changing requirements
• Overseeing all stages of service creation including design, development, testing, delivery, and support
• Monitoring and evaluating progress at each stage of the process
• Liaising with the delivery team and business stakeholders to deliver updates
• Managing vendor relationships
• Forecasting budgets and ongoing monitoring to ensure on time/within budget delivery
• Driving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutions
• Informing build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformation
• Acting as the first point of escalation for urgent production support issues in the region

Benefits

• Discretionary annual incentive program
• Broad range of benefits offered by Deloitte

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree