Senior Manager, Program Management - Operations Planning & Management - Walmart Connect

Walmart-posted 4 months ago
$80,000 - $202,000/Yr
Full-time • Mid Level
Hoboken, NJ
General Merchandise Retailers
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Walmart Connect is key to Walmart's growth strategy. Walmart has built ~$3 billion dollar closed-loop media business division of America's largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world. The Planning and Management program streamlines Revenue Operations for Walmart Connect. The Operations Planning and Management Program Manager will be responsible for day-to-day business operations and for establishing a rhythm of the business (e.g., newsletters, MBRs, QBRs) within RevOps by standardizing leadership team processes, gathering and elevating leadership updates, maintaining the team's Confluence and artifacts, and tracking and reporting on OKRs. Responsibilities also include event planning, coordinating leadership offsites, and managing team headcount and organizational charts.

  • Manage and facilitate the rhythm of the business for Operations & Client Services, including leadership meetings, offsites, agendas, presentations, and follow-ups.
  • Track and report on RevOps and Program Management OKRs, as well as organizational strategy, objectives, and roadmaps.
  • Prepare leadership materials and ensure directors have the information needed for QBRs, MBRs, and WBRs.
  • Own organizational communications and knowledge management, including newsletters, leadership updates, Confluence, all-hands, and event planning.
  • Support leadership with budget tracking, annual and ongoing headcount planning, and critical business-driven projects.
  • Drive associate engagement, learning and development programs, and team-building initiatives.
  • Provide administrative and operational support, including organizational charts, ad hoc requests, and coordination with leadership teams.
  • Proven expertise in program/project management (planning, prioritization, execution, and follow-through).
  • Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.
  • Experience with OKR tracking, reporting, and translating strategy into actionable plans.
  • Skilled in building and optimizing business rhythms (QBRs, MBRs, WBRs, all-hands, newsletters, etc.).
  • Ability to drive cross-functional initiatives (e.g., disaster readiness, headcount planning, budget tracking).
  • Experience with organizational design, headcount planning, and operational forecasting.
  • Excellent written and verbal communication skills, with the ability to distill complex updates into clear, executive-ready materials.
  • Strong facilitation and presentation-building skills (slide decks, agendas, leadership prep).
  • Experience managing internal communications, knowledge bases (Confluence, intranet), and organizational storytelling.
  • Adept at working with senior leaders and cross-functional teams, with strong influencing and relationship-building skills.
  • Ability to navigate ambiguity, anticipate leadership needs, and proactively fill gaps.
  • Data-driven decision-making and scenario planning (e.g., disaster readiness, budget forecasting).
  • Expertise in collaboration and documentation tools (Confluence, SharePoint, or similar).
  • Proficiency in program management software (Asana, Smartsheet, Monday.com, or equivalent).
  • Experience driving associate engagement, team-building, and learning & development programs.
  • Ability to foster belonging and strengthen organizational culture.
  • Managing a budget, profit and loss statement, or related financial process.
  • Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area.
  • Project Management Certification.
  • Competitive pay as well as performance-based bonus awards.
  • Health benefits including medical, vision and dental coverage.
  • Financial benefits including 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program for full-time and part-time associates.
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