Senior Manager, Product Management and Development

CVS Health•Prior Lake, VT

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As part of the growing Medicaid Product Team, the Senior Manager, Product Management will lead operational oversight and lifecycle management for our national value-added benefits and member incentives. They will develop and implement collaborative processes to improve the performance and day-to-day management of these products in order to drive quality, cost, and satisfaction outcomes. Drives innovation, evaluates performance, and ensures regulatory compliance, playing a pivotal role in guiding the organization's growth and success.

Requirements

At least 7 years of healthcare or health insurance industry experience
2 years or more of Product Development, Product Management or Operations experience

Nice To Haves

Experience leading cross-functional project management initiatives
Vendor management experience
Experience with execution and delivery (planning, deploying, and supporting) skills
Demonstrated understanding of technology and how it can be applied to solve business problems/provide technical solutions
Excellent communication and presentation skills
Bachelor's degree preferred/specialized training/relevant professional qualification.

Responsibilities

Develop, track, and manage key financial and other performance indicators for managed products to ensure effective product portfolio performance
Build and maintain product portfolio catalog with comprehensive product information, performance data, and dashboards/reports to ensure key stakeholders have up-to-date and easily accessible product knowledge
Work with product leads and governance committees to manage intake, review, and execution of product improvement and development initiatives for managed products
Directs the development of marketing materials for external stakeholders and use within RFPs, legislative bodies, etc., related to products.
May support sales teams as subject matter expert.
Create and manage the health plan product roadmaps and communicate the strategy to stakeholders and impacted development and management teams
Leverage in-depth knowledge and understanding of products across functions and market segments in directing the development and implementation of new product initiatives, including product enhancements
Lead vendor relationship management for our managed products, serving as the main point of contact for business requests regarding performance and risk issues, contract management, and as the day-to-day primary point of contact with the vendor and vendor activities
Collaborate with the product team, health plans, and other internal functional areas to lead vendor performance reviews and ensure necessary action plans are created and implemented