Senior Manager, Product Design

Capital One • Mclean, VA

60d

About The Position

We're currently seeking a Senior Manager, Product Design to join our Money Management team, which is part of the Experience Design organization. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you. Role Expectations As a Senior Manager of Product Design, you'll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers.

Requirements

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• At least 2 years of experience in a people leadership role

Nice To Haves

• 8+ years of experience in a Product Design role
• 8+ years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech and business leaders
• Experience leading design projects or teams

Responsibilities

• Product Design Expertise: Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
• Leadership: Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers who are empowered to reach their potential and enabled to help the business to achieve its goals
• Strategic Direction: You'll shape product direction and outcomes by leveraging deep design expertise, user insights, and business understanding. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
• Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio
• Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)
• Problem-Solving: Demonstrate an expertise in tech and data capabilities and emerging technologies and use this knowledge to form innovative design strategies and help your cross-functional team move faster and navigate limitations in service of bold technological solutions
• Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results
• Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees