Senior Manager, Product Analytics

Front•San Francisco, CA

1d•Hybrid

About The Position

Front is a customer operations platform designed for B2B complexity, ensuring teams, tools, and customer conversations are synchronized to facilitate scaling without losing personal connection. Unlike platforms that handle simple interactions, Front specializes in the coordination and context required for complex B2B customer relationships, serving over 9,000 companies including Uber Freight, Navan, and Stripe. The company is backed by Sequoia Capital and Salesforce Ventures, having raised $204M, and has received numerous accolades as a Great Place to Work. Front is seeking a Senior Manager, Product Analytics to lead a team of product analysts, collaborate closely with Product and Engineering, and elevate the standards for data-driven measurement, learning, and decision-making. This role demands high ownership, independent operation, and the ability to influence executive stakeholders while maintaining a hands-on approach to the work.

Requirements

Strong product analytics foundation: you have owned product metrics, funnel analysis, retention/cohort work, and north-star measurement in a product-led environment.
2–3+ years of people management experience, with a track record of growing and retaining high-performing teams.
Experience partnering with executives and senior cross-functional leaders, and influencing decisions without relying on formal authority.
Strong judgment on data quality, instrumentation, and metric definitions (you know when the data is wrong, and how to fix it).
Experience building or scaling experimentation programs.
Strong SQL and data modeling fundamentals, and experience working with modern analytics tooling (e.g., Snowflake, dbt, Airflow, Mode, Omni or similar).
Excellent communication skills: you can make complex analysis understandable and useful.

Nice To Haves

Preference for experience in customer-facing products.

Responsibilities

Lead and develop a team of product analysts, including coaching, hiring, and setting a high standard for analytical quality and impact.
Own product measurement strategy across key surfaces, funnels, and customer journeys. Define success metrics, guardrails, and instrumentation expectations.
Partner with senior leaders in Product, Engineering, Design, and GTM to shape roadmap priorities and evaluate tradeoffs with data.
Drive insight to action, translating ambiguous questions into clear analyses, recommendations, and decisions.
Build scalable analytics systems, including experimentation practices (A/B testing), self-serve reporting, and data quality processes.
Tell compelling stories with data for executive audiences, including concise narratives, clear visuals, and actionable next steps.

Benefits

Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!