Senior Manager, Privacy Programs

Collective Health•Plano, TX

8d•Hybrid

About The Position

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Collective Health seeks a qualified, experienced Privacy Program Manager (Privacy Manager) to join our team. The Privacy Manager will manage day-to-day operations of the organization’s privacy program, including development and capture of program analytics, managing and performing privacy-related audits, responding to privacy incidents, and developing and implementing privacy-related policies and procedures. This role will focus on privacy issues relevant to health claims administration, data aggregations, and HIPAA business associate and state privacy law obligations. This role will act as a subject matter expert on health care privacy and technology. This role works cross-functionally with other members of the Legal, Compliance and Privacy teams and with business teams including Security, Engineering, Product, Customer Experience, and Data Analytics.

Requirements

Bachelor's degree
Minimum of 10 years of experience in healthcare privacy compliance
Strong knowledge of HIPAA and state privacy laws
Excellent analytical and problem-solving skills
Ability to communicate effectively with all levels of the organization
Strong attention to detail and ability to work independently while supporting a team

Nice To Haves

Master’s in Public Health, Health Care administration or a related field strongly preferred
Experience with health care claims administration preferred
Certification in healthcare privacy compliance (CHPC) or health care compliance (CHC) preferred

Responsibilities

Manage and oversee the Privacy Program in collaboration with the Chief Compliance Officer
Lead a small privacy team
Act as a subject matter expert on HIPAA and state privacy laws and related internal processes to educate on and ensure compliance with applicable regulations
Monitor and respond to privacy questions and incidents, including conducting investigations and documenting findings
Develop and implement privacy-related policies, procedures, controls, and training materials
Develop and lead privacy monitoring and auditing activities
Develop and track data analytics related to success of the privacy program and regulatory compliance
Guide and support staff and management on privacy-related matters
Collaborate with the organization's legal and compliance teams to identify and mitigate privacy risks
Conduct periodic assessments of the organization's privacy practices according to industry standards and best practices to identify areas for improvement
Stay up-to-date on privacy-related laws, rules, and regulations that impact health care and technology organizations
Maintain confidentiality and privacy of member health information
Provide other support for the organization's privacy program as needed