Senior Manager, Privacy & Governance-Privacy Operations

Toyota North America•Plano, TX

6d•Onsite

About The Position

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Who we’re looking for Toyota’s Privacy & Governance Department is looking for a passionate and highly motivated Senior Manager, Privacy & Governance-Privacy Operations. The primary responsibility of this role is to provide strategic and technical leadership for the Consumer Privacy Operations team, ensuring robust privacy compliance across consumer interactions, including platforms and digital properties. The person in this role will lead the implementation and monitoring of privacy regulations, and collaborate closely with business units and technical teams across Toyota Motor North America (TMNA) to design and execute privacy strategies, including cookie/tag management and emerging privacy risk mitigation. The person in this role will report to the General Manager, Privacy & Governance. This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location. What you’ll be doing Privacy Operational Strategy and Compliance Roadmap: Determining the strategic approach to meet evolving privacy regulations, including which new regulations to prioritize and how to implement them effectively across the organization. Data Subject Request (DSR) and Incident Response Management: Deciding on processes and resources for handling high volumes of data subject requests and privacy-related incidents efficiently, balancing compliance with operational feasibility. Platform and Consent Management Enhancements: Selecting the privacy controls, consent mechanisms, and platform improvements to ensure data protection across customer interactions, while maintaining user experience and regulatory alignment. Digital Properties Compliance and Risk Mitigation: Design and implement a comprehensive strategy for cookie and tag management technology compliance, balancing regulatory compliance with user experience and business needs. Navigating Evolving Regulations: Constantly adapting to new and changing privacy laws, ensuring processes are compliant amidst significant regulatory scrutiny. Cross-Functional Collaboration: Coordinating with multiple departments to align on privacy practices, balancing compliance needs with user experience. Managing Data Requests and Incidents: Efficiently handling large-scale data subject requests and resolving privacy-related customer issues. Resource Allocation and Prioritization: Balancing limited resources to address competing compliance needs, ensuring high-priority privacy controls and audits are maintained.

Requirements

Bachelor’s degree (or higher) in Law, Business, Information Technology, or a closely related field
Minimum of 8 years of experience in privacy, compliance, internal audit, or a related regulatory field
Proven track record of managing data privacy and regulatory compliance in a large, multinational organization
Strong knowledge of data privacy regulations (e.g., GDPR, CCPA) and compliance best practices
Excellent leadership skills, with the ability to manage cross-functional teams and complex projects
CIPP (Certified Information Privacy Professional) or CIPM (Certified Information Privacy Manager), or a commitment to obtain within 6 months

Nice To Haves

Advanced degree
Strong knowledge of Toyota philosophy and business practices

Responsibilities

Privacy Operational Strategy and Compliance Roadmap: Determining the strategic approach to meet evolving privacy regulations, including which new regulations to prioritize and how to implement them effectively across the organization.
Data Subject Request (DSR) and Incident Response Management: Deciding on processes and resources for handling high volumes of data subject requests and privacy-related incidents efficiently, balancing compliance with operational feasibility.
Platform and Consent Management Enhancements: Selecting the privacy controls, consent mechanisms, and platform improvements to ensure data protection across customer interactions, while maintaining user experience and regulatory alignment.
Digital Properties Compliance and Risk Mitigation: Design and implement a comprehensive strategy for cookie and tag management technology compliance, balancing regulatory compliance with user experience and business needs.
Navigating Evolving Regulations: Constantly adapting to new and changing privacy laws, ensuring processes are compliant amidst significant regulatory scrutiny.
Cross-Functional Collaboration: Coordinating with multiple departments to align on privacy practices, balancing compliance needs with user experience.
Managing Data Requests and Incidents: Efficiently handling large-scale data subject requests and resolving privacy-related customer issues.
Resource Allocation and Prioritization: Balancing limited resources to address competing compliance needs, ensuring high-priority privacy controls and audits are maintained.

Benefits

A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)