Senior Manager – Privacy Control Framework
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic wel-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency. As part of this journey, EDMP is establishing the Global Privacy Center of Excellence. This role will sit within the Privacy Center of Excellence to define and execute privacy activity and risk mitigation activities including control implementation by defining standards of care for privacy activities across the enterprise for all processes and technologies. This role will coordinate across business units and markets to set control guidelines and identify opportunities for improvement in relation to privacy risk.
Requirements
- A strong strategic approach with 5+ years prior experience including implementation of privacy controls.
- Experience in privacy risk and/or aiding in risk detection/mitigation processes and creating standards of care.
- Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
- Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement.
- High degree of organization, individual initiative and personal accountability and resiliency.
- Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
- Proven ability to manage multiple demands successfully within a matrixed organization.
- Enjoy solving large and complicated problems.
- Ability to maintain a positive, ‘can-do’ attitude
Responsibilities
- Ensure integration of privacy controls embedded across existing systems and capabilities and support continued maintenance.
- Establish a privacy risk framework that will help to create a baseline for tolerable risk thresholds across Enterprise.
- Translate privacy requirements into clear technical and business control requirements.
- Support privacy-by-design initiatives by embedding controls into existing systems and processes.
- Collaborate with risk teams to assess privacy risks and ensure appropriate handling of sensitive data.
- Maintain an inventory of privacy capabilities across the Privacy COE and federated teams.
- Coordinate training efforts to promote effective control implementation across the enterprise
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
