Senior Manager, Player Engagement

Major League Soccer • New York, NY

362d • $90,000 - $110,000 • Hybrid

About The Position

The Senior Manager, Player Engagement will have direct oversight of a group of MLS clubs, working with the staff to develop and manage the Player Engagement function. This position offers an exciting opportunity to contribute to athlete development and provide exceptional support to our teams. Collaborating with the Senior Director of Player Engagement, you will handle executive, professional, and administrative responsibilities to ensure the department's seamless operations. As part of this role, you will use your judgment to resolve issues with players, Clubs, and administrative staff. You will handle confidential information and oversee special projects for the League, Clubs, Players' Association, and other collaborators.

Requirements

• Bachelor's Degree and/or relevant experience
• 7+ years of experience working in sports

Nice To Haves

• Experience as a professional soccer player

Responsibilities

• Formulate creative solutions for program development to assist teams.
• Collaborate with MLS NEXT Pro on player programming and resources.
• Act as a liaison with MLS NEXT, proactively creating and implementing Intercultural Awareness trainings and programming for MLS Academy's and players.
• Manage the MLS Great Network and Match Evaluator Program.
• Build and maintain credibility, trust, and respect from Clubs, executives, coaches, players, and their families.
• Create, develop, and maintain a network of player-specific training resources for the League.
• Facilitate pro-active mentoring, support, and encouragement for players, coaches, support staff, and their families through training sessions and curriculum development that offer creative problem solving and crisis intervention solutions on a range of issues.
• Research and analyze information to identify and implement standard methodologies and strategic integration of programming needs.
• Support in planning department operations, budgeting, vendor contracts, and conducting research.
• Represent the organization at meetings, social functions, etc.

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• $500 Wellness Reimbursement
• Generous PTO offering
• Hybrid Office/Remote Work Schedule
• On the job training, feedback, and on-going educational opportunities
• Office perks, discounts, and team events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees