Q2 Software-posted 9 months ago
Full-time • Senior
Austin, TX
Furniture, Home Furnishings, Electronics, and Appliance Retailers

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. We're looking for a strategic, hands-on Senior Manager of Platform Engineering to lead a team of talented engineers building the foundational infrastructure, developer experience, and automation that powers our applications at scale. You will play a critical role in driving our platform vision, partnering closely with engineering, architecture, security, and operations teams to deliver a modern, scalable, and secure platform ecosystem.

  • Lead and mentor a high-performing team of platform engineers, fostering a culture of innovation, ownership, and continuous improvement.
  • Define and execute the platform engineering strategy aligned with organizational goals.
  • Own the design, implementation, and maintenance of core platform services, including CI/CD, container orchestration, secrets management, and infrastructure as code.
  • Collaborate with engineering teams to enhance developer productivity and reliability through self-service tools and platforms.
  • Drive platform adoption through well-defined APIs, documentation, and enablement programs.
  • Ensure platform services meet SLOs around availability, performance, and security.
  • Manage team capacity, hiring, career development, and performance management.
  • Stay current with emerging technologies and industry best practices, evaluating and integrating tools and frameworks where appropriate.
  • Own and manage operational excellence, including incident response, root cause analysis, and cost optimization.
  • Typically requires a Bachelor's degree in Computer Science and a minimum of 10 years of related experience; or an advanced degree with 6+ years of experience; or equivalent relevant work experience.
  • Typically requires 2-5 years managing and developing employees.
  • Strong experience with cloud platforms (AWS, Azure, or GCP), Kubernetes, and infrastructure as code (e.g., Terraform, Pulumi).
  • Deep understanding of CI/CD pipelines, containerization, and modern DevOps practices.
  • Proven ability to build platforms that empower software teams to deliver features quickly and safely.
  • Excellent leadership, communication, and cross-functional collaboration skills.
  • Experience managing on-call rotations and operating production-grade infrastructure.
  • Prior experience leading platform modernization or cloud migration initiatives.
  • Familiarity with networking (e.g., Istio/Traefik), GitOps, and event-driven architectures.
  • Experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry, Datadog).
  • Background in financial services, fintech, or other regulated environments is a plus.
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - 'You Earned it'
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