Senior Manager, Performance Partner (PH)

The Walt Disney Company•Bristol, CT

About The Position

Disney Entertainment & ESPN Product and Technology is looking for a Senior Manager, Performance Partner to join our dynamic HR Team! This role sits at the intersection of HR and the business and will be focused on leading performance management in Disney Entertainment & ESPN Product & Technology. DEEP&T is a global tech organization that provides the technological backbone and product development for Disney’s premium streaming services, including Disney+, Hulu, ESPN+, and other industry leading products that showcase Disney’s unmatched content and characters across our brands and franchises. The Senior Manager, Performance Partner serves as advisor and steward of performance management practices across the organization. This role provides subject matter expertise and strategic direction across the organization, as well as hands-on support and coaching to business leaders to ensure fair, consistent, and effective performance practices. The Performance Partner is fully accountable for developing and owning the end-to-end execution of performance management processes and tools across the organization, particularly in cases of underperformance. By fostering a culture of continuous leadership development and streamlining performance workflows, this role directly contributes to stronger business outcomes.

Requirements

7+ years of progressive experience in Human Resources, with a strong focus on employee relations and/or performance management.
Experience working with various levels of leaders, including senior executives, in an “influence without authority” capacity.
Strong business acumen with the ability to quickly digest and apply new information.
Demonstrated ability to influence and partner across a diverse organization to drive business results.
Solid attention to detail and problem-solving capabilities.
Independent work style, balancing collaboration with minimal direction.
Strategic, open, and operational thinker with a “roll-up your sleeves” attitude.
Excellent analytical skills with the ability to interpret data, identify trends, and recommend actionable solutions.
Bachelor's degree in Human Resources, Business Administration, or a related field

Nice To Haves

TWDC HRBP and/or ER experience.
Direct experience with full, end-to-end accountability for performance cases in a centralized or Center of Excellence model.
Masters degree in Human Resources, Business Administration, or a related field, SHRM-SCP or SPHR.

Responsibilities

Performance Management: Serve as HR’s primary owner for all formal performance management in partnership with business leaders, from coaching to initial drafting to final issuance.
Partner directly with business leaders to identify and manage complex performance issues, ensuring best practices for communicating and documenting performance concerns and strategies and expectations for improvement.
Coach leaders on how to provide effective, consistent feedback and have difficult performance conversations.
Inform and consult with HRBPs on all performance cases while retaining full accountability for the execution and outcome of the process.
Analyze data and related evidence to identify and highlight trends in performance issues across the organization to identify root causes.
Partner with HRBPs, business leaders, Employee Relations, Learning and Development, Legal, Talent Acquisition, and other relevant stakeholders to address and remediate.
Collaborate with HR leadership to provide strategic recommendations for improving the overall performance and talent management infrastructure, as well as report on trends, progress, and recommendations to senior leadership and other key partners.
Create and maintain tracking and reporting systems that identify relevant performance management metrics through performance cases and reinforce accountability from the business.
Stay current on performance management, best practices and trends, sharing relevant information with partners and making recommendations on iterating performance processes as needed.
Training & Reporting: Design and deliver trainings for leaders on performance management best practices to business leaders and partners.
Develop and deliver targeted trainings to various stakeholders based on trends and analytics.
Create and maintain a library of resources and tools (e.g., templates, guides, checklists) to support leaders.