Liberty Global-posted 26 days ago
Full-time • Senior
Amsterdam, NY
5,001-10,000 employees
Management of Companies and Enterprises

We're looking for a Senior Manager, Performance and Insights to join us in Amsterdam, Netherlands Job Purpose Conduct deep-dive market and competitor assessments, including fiber build plans, overbuild, pricing, brand dynamics, and promotional impacts. Lead the creation of commercial performance decks synthesizing key metrics (net adds, churn, ARPU, revenue, etc.) and competitive insights for executive audiences. Deliver ad-hoc analysis across the commercial and operational domain. Provide visibility into the delivery of commercial Momentum; track and report on KPIs by market, offering recurring and ad-hoc insights into commercial performance, drivers, and risks. Develop and deliver clear, actionable recommendations for the SVP and MD Commercial & Operations, with oversight from the C&O Director, ensuring that the commercial narrative is consistently articulated and supports strategic decision-making. Collaborate with Finance, IR, and local CEO/CMO teams to ensure data consistency, alignment, and support for budget and performance operating reviews. Maintain robust processes for data integrity, reporting accuracy, and compliance across all commercial analysis and reporting activities.

  • Produce robust quantitative analyses to drive commercial insights and recommendations
  • Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, the branding elements, the go2market strategy
  • Drive the implementation of such programs around the group / all opco's - in order to get measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
  • Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities
  • Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360's, ELT, COC, IC and Ventures) to support SVP and MD C&O
  • Develop & mentor junior members in the team, actively sup porting them and ensuring that they are able to produce the robust quantative analyses required for this role's decision making and project / area leadership
  • Stay informed about commercial, operational and technological trends and innovations relevant to the industry
  • Strong analytical skills
  • Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders
  • Experience in a complex matrix and international organization
  • Excellent influencing and stakeholder management skills
  • Service orientation, non-opiniated, consultative style
  • Collaboration mindset, attitude and way-of-working.
  • Hands-on mentality
  • Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy
  • Fluent in English
  • Relevant years experience in corporate strategy and commercial environments
  • Proven track record in strategic thinking, transformation management, commercial management, operations
  • Industry knowledge of telco, media and adjacent industries
  • Masters degree in economics or alike
  • Competitive salary + bonus
  • 25 days annual leave with the option to purchase 5 more
  • Access to wellbeing and mental health benefits such as the Calm app
  • Free public transport subscription
  • Discounted gym membership
  • Access to our online learning platform to continue to develop and grow your career with us
  • The chance to join an innovative, fast-paced and passionate team
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