Senior Manager, Performance Analytics & Insights

Pfizer • New York City, NY

3d • Hybrid

About The Position

Global Commercial Analytics (GCA) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions. With colleagues across the globe, Commercial Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer as a data-driven organization. We are seeking a Senior Manager of Commercial Performance Analytics & Insights to drive performance tracking and reporting for commercial performance, including product performance outcome reporting, omnichannel engagement activities, executive dashboard, and reporting, etc. This role will work closely with business stakeholders in the Chief Marketing Office (CMO) organization and other organizations within Pfizer and support efforts to standardize and centralize the commercial reporting eco-system and help implement industry best practices in performance reporting and insights generation processes. This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join GCA colleagues worldwide that are dedicated to helping drive business through the ability to communicate complex and dynamic information in new and creative ways. ROLE RESPONSIBILITIES Role definition and Key Accountabilities include, but are not limited to: Support the build and standardization of commercial reporting eco-system. Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care. Frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting. Identify business partners’ information needs and develop solutions to address those needs. Connect reporting insights and datasets to tell a compelling and persuasive story, and deliver clear and actionable recommendations to stakeholders at all levels of the organization. Collaboration with other GCA teams Support dialogue to adapt global strategies and standardization of performance metrics and tracking via report and insight data gathering through sources such as vendors, dashboards, queries. Leverage thought leadership to actively advance reporting and insights capabilities; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform. Performs analysis and performance tracking to understand impacts to business. Align with other commercial analytics teams ensure cohesive activities with our stakeholders such as brand teams, leaders and marketers to. Partner with other analytic functions to advance the use of novel data sources and reporting, including real world data, Data Science, etc.to recommend and implement improvements in reporting processes and tools.

Requirements

• Bachelor’s degree (Master’s preferred) in a qualitative technical discipline such as computer science, engineering or related field.
• 6+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area.
• Analytics, statistics and/or database knowledge and experience (using tools, applications, platforms, etc.).
• Extensive expertise in SQL, Python, Scala or similar; other object-oriented programming languages.
• Extensive understanding of data visualization tools and experience designing and building complex dashboards, including but not limited to Tableau, PowerBI, Qlik and Looker
• Experience in data types/formats, data architecture, pipeline optimization and hands-on experience with data warehousing/RDBMS, ETL scripting tools, and IDEs.
• Advanced knowledge of scripting tools for automation such as R, Python, Alteryx, etc.
• Experience with business intelligence, analytics, reporting, and data transformation.
• Experience working in Jira and Confluence.
• Strong Project Management Skills: Overseeing complex, cross-functional projects, ensuring delivery on time and within budget.
• Technical Strategy: Demonstrated analytical capabilities and critical thinking skills and ability to identify new issues, trends, and opportunities from data.
• Operational Excellence: Ensuring the reliability, efficiency, and quality of data services and pipelines.
• Collaboration: Ability to influence without authority, setting business direction, priorities, and action plans.
• Communication: Strong written and verbal communication skills.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Nice To Haves

• Recent Healthcare Life Sciences (pharma preferred) and ecosystem professional industry experience is preferred, commercial/marketing experience is a plus.
• Knowledge of data cloud platforms like Snowflake or Google Cloud Platform preferred.

Responsibilities

• Support the build and standardization of commercial reporting eco-system.
• Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care.
• Frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.
• Identify business partners’ information needs and develop solutions to address those needs.
• Connect reporting insights and datasets to tell a compelling and persuasive story, and deliver clear and actionable recommendations to stakeholders at all levels of the organization.
• Collaboration with other GCA teams
• Support dialogue to adapt global strategies and standardization of performance metrics and tracking via report and insight data gathering through sources such as vendors, dashboards, queries.
• Leverage thought leadership to actively advance reporting and insights capabilities; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform.
• Performs analysis and performance tracking to understand impacts to business.
• Align with other commercial analytics teams ensure cohesive activities with our stakeholders such as brand teams, leaders and marketers to.
• Partner with other analytic functions to advance the use of novel data sources and reporting, including real world data, Data Science, etc.to recommend and implement improvements in reporting processes and tools.

Benefits

• eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees