Sparkfund-posted 3 months ago
$120,000 - $150,000/Yr
Full-time • Mid Level
11-50 employees

The Senior Manager of People Operations is responsible for building and executing on an employee-first People Operations function that drives company wide performance management, employee development, employee engagement from onboarding to exit, and own employee relations, across multi-state, hybrid, and remote environments. This role oversees and executes against employee-facing people operations functions, ensuring employees feel supported, emerging leaders and employees have the tools to succeed, and the organization maintains a positive, compliant, and high-performance culture. Reports to Chief of Staff, with the opportunity to oversee direct reports.

  • Manage and evolve Sparkfund’s performance review systems using Paycor, aligning reviews with role expectations, goals, and our competency framework, in collaboration with the Senior Manager of Human Resources.
  • Help teams with goal-setting, feedback cycles, 1-1s process, and review cadence.
  • In partnership with both the Talent Acquisition Team and Senior Manager of HR, build and manage job description frameworks, compensation benchmarking, and pay band structures.
  • Design and deliver training and development programs for managers and employees, including leadership pathways and ongoing learning initiatives.
  • Create and administer a professional development program.
  • Develop and continuously improve onboarding experiences that accelerate employee readiness, leveraging cloud storage as a documentation and resource hub.
  • Lead new hire onboarding and orientation (including benefits), ensuring a strong cultural integration and day-one employee experience.
  • Oversee and administer employee engagement surveys, exit interviews, and feedback loops to ensure strong retention and morale.
  • Design and lead programs that reinforce cultural alignment and belonging in a remote-first environment, such as administering recognition and rewards programs, and other engagement initiatives.
  • Manage employment verifications, background checks, PSLF forms, and other official employee documentation requests in collaboration with the Senior Manager of Human Resource.
  • Serve as an escalation point for employee relations cases, investigations, and corrective actions.
  • Provide guidance to the Senior Manager of Human Resources on policy interpretation, handbook updates, and compliance matters.
  • Oversee and administer leave of absence management (FMLA, ADA, parental leave) programs.
  • Lead benefits education and open enrollment communication, ensuring employees understand their options and resources.
  • Collaborate (and potentially lead) with Sparkfund staff on company wide communications (intranet, newsletters, employee campaigns, All Hands).
  • Facilitate company and large team offsite gatherings that support culture-building initiatives that align with organizational values.
  • Own company swag.
  • Partner with leadership to ensure people operations supports organizational goals, change management, and growth.
  • Serve as backup for the Senior Manager of HR Operations during planned or unplanned absences, to ensure continuity of payroll, compliance reporting, and HR systems administration.
  • Bachelor’s degree in human resources, Business Administration, or related field OR progressive HR experience in lieu of a degree.
  • 7+ years of progressive HR experience.
  • Experience with compliance requirements (FMLA, ADA, EEOC, wage/hour laws).
  • Demonstrated ability to balance strategic leadership with hands-on execution.
  • Working knowledge of state by state rules and laws governing people operations, such as pay transparency, performance, and leave.
  • Strong background in employee relations, engagement strategy, and leadership development.
  • Excellent communication, facilitation, and influencing skills across all levels of the organization.
  • Ability to bring empathy, collaboration, and strong interpersonal skills into your everyday work.
  • SHRM-SCP, SPHR, or other senior HR certification.
  • Working knowledge of Paycor, Greenhouse.
  • Comfort with Slack, Google Workspace and Microsoft cloud products.
  • Experience scaling HR in high-growth, restructuring, and pre/post-M&A environments.
  • Competitive compensation and stock option plans - we believe in shared ownership.
  • The anticipated base salary for this position is between $120,000 - $150,000 per year with a potential for bonus.
  • Comprehensive benefits package including medical, vision, and dental insurance as well as disability and life insurance.
  • 401(k) plan with up to 2% company match.
  • Flexible vacation policy encouraging strong work life balance and paid time away. We also observe all federal holidays.
  • Alternating 4 day weeks, with every other Friday off.
  • 12 weeks gender-neutral paid leave for caregivers when they have a new addition to their families and an additional 4 weeks of paid leave for birthing parents.
  • A one-time, work-from-home stipend to help cover any equipment, hardware, etc. you need to set up your remote office.
  • A monthly allowance of $100 to help cover phone and WiFi expenses.
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