Senior Manager - Patient Support Digital Strategy
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Supports the strategy development and execution of web-based NovoCare patient support services across the Novo Nordisk portfolio. This role focuses on integrating, automating, and optimizing self-service support for Novo Nordisk customers while aligning with live agent support programs. The Digital Operations role is responsible for ensuring necessary framework, processes, and business rules are in place to execute and manage operations across the patient support ecosystem. In addition to managing the current suite of services, this person will drive new initiatives related to ensuring NovoCare provides best-in-class support while keeping a close eye on the budget and continuously evaluating approach for efficiencies across the Novo Nordisk portfolio.
